Don't Use ClickMeeting
April 29, 2020

Don't Use ClickMeeting

John Templeton | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Software Version

ClickMeeting25

Overall Satisfaction with ClickMeeting

Attempted to use ClickMeeting for a national meeting and it was a complete disaster without audio for the participants. There was no customer service available to troubleshoot.
  • None.
  • Lack of customer service.
  • Misleading web site.
  • Poor instructions.
  • Not easy to follow.
  • Very embarrassing.
  • Wasted my time.
  • Frustrating.
Do not rely on ClickMeeting for a important meeting. There is no customer support. The website is hard to follow and the performance is shamefully inadequate. I have been waiting for 36 hours for a response to my customer support "chat" which goes through the pretense of a queue and then says "no activity" when it gives a prompt to start the chat. This is on an account that is paid in which there is a promise of prompt customer support.

ClickMeeting Feature Ratings

High quality audio
1
High quality video
1
Low bandwidth requirements
1
Mobile support
1
Desktop sharing
1
Whiteboards
1
Calendar integration
1
Meeting initiation
1
Integrates with social media
1
Record meetings / events
1
Slideshows
1
Live chat
1
Audience polling
1
Q&A
1
User authentication
1
Participant roles & permissions
1
Confidential attendee list
1