Item: ClickMeeting
Rating: 9
Author: Jakub Winiewski

Use Cases and Deployment Scope

I use ClickMeetng to host meetings for several participants and, more often, webinars for a wider audience. What matters to me are the possibilities that ClickMeeting offers, such as automatic reminders and other automation options, and the interface which is easily understandable to both lecturers and students. The facilitation of the sharing of documents and presentations is also a great help, thanks to which the integration between individual participants of the meeting is much more effective.

Pros and Cons

Very easy and intuitive design allowing the presenter to set up various options to his own preferences.
Possibility of creating a report, changing functions in real-time, and automatization of many processes.
ClickMeeting allows to gather even 500 webinar participants and to create a register form with automatic reminders.

Meetings were limited to 25 people (including presenters).
Presentations uploaded to the ClickMeeting server's memory sometimes lose their quality.
It's impossible for participants to turn on a camera during a webinar – only presenters can do that.

Return on Investment

Saving of time
Less staff fatigue with meetings
More effective meetings

Key Insights

Do you think ClickMeeting delivers good value for the price?

Yes

Are you happy with ClickMeeting's feature set?

Yes

Did ClickMeeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickMeeting go as expected?

I wasn't involved with the implementation phase

Would you buy ClickMeeting again?

Yes

Other Software Used

Skype, Microsoft Teams, Zoom

Usability

Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.

Support Rating

Because the support from ClickMeeting is always ready to help and quickly solves indicated problems.

Likelihood to Recommend

The ClickMeeting served especially well when the lecturer had to use a board to draw or show something etc. and when participants had to communicate with the lecturer. A lot of useful features connected with ways of contact often helped them in answering the questions and stating their own ones. For lecturer, it was especially useful when many participants tried to talk at the same time. He was able to manage the queue, but also he could be sure that no one's question will be lost among other comments.

Numerous pros, sparse cons – great meeting platform

Software Version

Overall Satisfaction with ClickMeeting