Good service, but is it worth the fees
January 14, 2022

Good service, but is it worth the fees

Justin Gipp | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with CloudPay

Cloudpay is software that helps you organize your employee information and pay them their earned payroll. Payroll can be set multiple ways and is advertised to easily pay employees. The issues that arise seem to be customer support, limits on company size, and higher fees. This may be ideal for smaller companies.
  • Timely pay
  • Useful reports
  • Virtual paperwork
  • Fees
  • Tech support
  • Size restraints
  • Timely Pay
  • Correct information
  • Ease of imputing or uploading data
  • Limitations of acceptance
  • Great reports
  • Timely pay
ADP is one of the largest payroll service providers in America. They offer similar services as cloudpay. Cloudpay stacks up very nicely to ADP and they seem to do better with quicker pay outs. However, ADP is larger and has more resources, so they can offer better rates and tech support. As Cloudpay grows it could potentially be one of ADP's biggest competitors.

Do you think CloudPay delivers good value for the price?


Are you happy with CloudPay's feature set?


Did CloudPay live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CloudPay go as expected?


Would you buy CloudPay again?


Although Cloudpay does a relatively decent job at what they do, there are other options from the larger companies that have more resources to provide you with lower fees and more available tech support. Cloudpay is a relatively new company and there is always a sense of higher risk with that.

CloudPay Feature Ratings