Paychex Flex Reviews

Paychex Flex is being used by the HR, Payroll and Operations Departments. We came to Paychex Flex after many struggles with ADP Workforce Now chaos of tracking problems with ticket #'s, the overwhelming misinformation and their accountability for that information from their Representatives, which just created a ton of extra work for us. We were promised that Paychex Flex was one seamless system that was full integrated with all its platforms. That is not the case but we were happy with the time and attendance time off online system for requesting and approving time off and the ease in processing payroll adjustments. We needed mobile access for our employees to punch in/out at multiple off-site locations. and Paychex Flex offered that. We needed a better way of meeting our ACA obligations, and Paychex Flex offered that as well. Their Support teams are very knowledgeable and we don't have to keep track of ticket #'s to follow up on open items being reviewed.

We used Paychex to manage our retirement account and switched to a different company in January 2018. I thought the automatic management component in Paychex was awesome, I got a great return on my 401k. The loan process was also super easy to manage. The online management platform was horrible. Other companies (as well as our new one) have lots of planning tools - graphs, charts/visual dashboards to help you plan your retirement and see if you are on track. The Paychex platform may have had those tools but it was cumbersome and not user friendly

I always recommend that Paychex Flex be used across the whole organization. There are two reasons for this recommendation. First, Paychex Flex has inherent scalability that would be frankly wasted if not deployed across the whole organization. Second, Paychex Flex is relatively expensive compared to other entry-level payroll and human resources software solutions so it makes sense to spread those costs across as much of the organization as possible.

Paychex Flex addresses payroll and benefits administration for companies.

We use Paychex Flex as our HRIS system and payroll. We also user their benefits administration system. It is used by accounting and human resources for the most part but every employee has an account and can look at their paystubs and do their benefits enrollment through this portal.

Is it being used by a department or across the whole organization?
At this point in time, the company has completed it's merger; however, there are still certain platforms that have not yet been unified. At the moment, Paychex Flex is still being used by my 'side' of the merger at ExactBid (although EDR is the new umbrella brand). This encompasses all departments within ExactBid, but does not encompass EDRs legacy employees.

What business problems does it address?
We use Paychex Flex for payroll as well as delivery of our tax documentation for the year.

We switched over to Paychex Flex a few months ago. It was being used across the whole organization as an HR solution and for Payroll. The business problems it was supposed to address didn't overcome the business problems it caused, namely there was a need for something that was easy to use from both an HR standpoint and also from a user standpoint. From a user standpoint, I can say that it didn't meet some of the most basic needs, with one of them being that no matter what we checked or how we set up our account, we were required to re-verify using a texted verification code every single time we tried to log in.

In my office, we use Paychex Flex for all our payroll, tax pay, and reporting. They also maintain our related records. It is used throughout the entire business. What it does for us is free up our time so we can do the job we trained for and free us from worry about compliance concerns. They take all of that off our shoulders and they do so for a reasonable price. Don't wonder if you should sign up for Paychex Flex, just do it. You will be so glad you did.

We use it to download our bimonthly payroll reports as well as our quarterly and end of year reports. It makes it very easy to access and review our payroll information. Paychex is very thorough about their systems and information, so I'm sure that there are many functions of the system that I have not even used yet!

Paychex Flex has consolidated all our clients who utilize Paychex for their payroll needs. We are able to access our client's data and reports which allow us to assist them with accurate tax return and financial statement preparation. It saves us time as we don't have to contact the client, wait for the client to print or download necessary reports then send the reports to us. Since we have immediate access to the records we can customize necessary reports and have omitted "lost in translation" issues we've experienced when clients misunderstand what we are asking for.

Paychex Flex is currently being used in many aspects of our company. We use it for Time and Attendance, Payroll, COBRA, New Hire Reporting, some aspects of our benefits, etc.

Paychex has been very useful with streamlining many of our processes.

We use Paychex Flex to address all payroll solutions company-wide in multiple states.

Paychex Flex is used as our employee database and payroll processor. I made the switch from ADP RUN to Paychex Flex after being told we would save money and have a seamless transition. The switch was a nightmare. There was miscommunication between their departments through the whole implementation process. I was given an implementation specialist that was always busy and that set me up with my dedicated rep without letting me know who it was. I reached out to the implementation specialist and received an email from someone else. Doesn't seem like a big deal but this is one example of how the whole process has run from the beginning. A lot of small errors have led to big frustration and I miss ADP RUN and their customer service. The reports I was promised would be comparable to ADP are anything but.

We use Paychex Flex across our organization for payroll, HR, Hiring, and Benefits. Paychex is keeping all of our business needs in one central location so that it's easier to find.

We have offices in multiple states and Paychex helps ensure all of our state tax filings are accurate and timely. We also rely on Paychex to manage and report paid time off, benefits, and our employees appreciate having online access to their payroll information and company documents. We save so much time with this solution.

I use Paychex Flex to process payroll for the non-profit organization that I work for. Paychex Flex allows me to submit payroll, update employee information (everything from contact information to withholding and tax information), and keep up to-date with payroll taxes. Our accountants use Paychex Flex when reviewing our books, and employees have access to their paystubs and W-2s through Paychex Flex.

It is used as an HR tool for our entire office. As a small company, it helps manage payroll, benefits, 401(k), PTO, Flexible Spending Account, and so much more! Since we are part of the Paychex PEO system, it is a delightful tool that helps with all of our staff's needs.

It is used to keep up to date with payroll taxes, accounting for staff time to cost centres and generally managing payments to staff. Previously the information now available on one screen would have to be sourced, collated and prepped before the review process. This was lengthy and cumbersome.

We are currently using Paychex flex across the organization. It has been a great tool for the managers and employees. The managers like the various alert settings they can set up for their team members. Us administrators enjoy that we can tailor the individual account settings to allow as much or as little access as is necessary. Our employees enjoy that they can make adjustments and retrieve their information when they need it.

The major problem that we have encountered is the occasional blip in the feed. We also use the HR and Benetrac system and while one system is supposed to feed, that does not always happen and we end up with issues.

I am the HR manager for a small high tech company and I manage payroll. We use Paychex Flex for processing payroll and reporting, plus employee access for online pay stubs, time off balances and 401(k)s. It is an easy and seamless process. I previously used Preview a similar but outdated Paychex payroll system and this was a good upgrade. I will tell you that there was some functionality that we lost but overall I am pleased with the product.

We use Paychex Flex for all our payroll needs - anything from weekly payroll to help with year end stuff to 401(k) and everything in between.

Paychex Flex is being used to manage our payroll and our 401K profit sharing plan. The programs help with paying our employees, keeping track of their time off, and helps employees contribute to their 401K plans.

Paychex Flex helps organize our company's tax documents, retirement plans and provides a timeline of our pay stubs. It is used by our entire company. It allows you to conveniently pull up your W2 if you need an additional copy. For retirement plans, it clearly lays out the funds you're investing in that's easy to navigate and manage.

We currently use Paychex for HRIS Management and Payroll across the whole organization. It has good customer support. Their account managers really take a lot of the burden off our company when it comes to running payroll and figuring out benefits administration.

We made the switch from Paychex Preview to Paychex Flex in October of 2015. We use Paychex for ESR, FSA, Time and Attendence, Payroll, HRIS and employee self-service. We were encouraged to switch to their new cloud based solution after experiencing ongoing issues with the functionality of these systems as integrated under Preview.