Hot off the press... Paychex Flex is the best of the best!!
- Time and attendance
- Our account rep is great at handling the issues and questions that I have
- Fairly simple to use
- great access to reporting
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
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Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
Administrators have the ability to enter detailed demographic data for each employee.
Employment history is the ability to track previous positions held.
Job profiles and descriptions can be created and edited.
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
Organizational charting is the ability to create hierarchical charts.
Organization and location management allows employees to be managed across multiple geographical locations.
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
Pay calculation provides for computation of employee pay with state and federal deductions.
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Salary revision is the ability to modify individual employee pay.
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
Approval workflow is the process for approving employee paid time-off requests.
Balance details is automatic updating of paid time-off balance to reflect time taken.
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee portal allowing employees to view and update their personal information.
Employees can view pay and benefit data and print pay stubs.
Employees can update personal profile with change of address, dependents, or other personal data.
Employees can review company handbook, and corporate policy documents.
Employees can view all positions held at the company.
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
Tracking of track laptops, pagers, phones, and other company equipment.
Pre-built and custom reports, and integration with external data.
Report builder allows custom reports to be created using a GUI.
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
Ability to bring data from external systems like CRM and combine with HR data.
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
Software allows postings to be displayed on the company website
Software provides ability to publish postings to social media sites
Software provides ability to publish postings to top job search sites
Duplicate candidate prevention prevents candidates already in the system from being added
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
Notifications and reminders inform you of tasks to be completed
Paychex Flex® is an HR solution boasting simplicity, with technology that grows and changes with the user's business. Paychex combines business solutions and dedicated support, to help users:
•Hire, pay, manage, and retain employees
•Get experienced support as needed with a 24/7/365 U.S.-based, live support team
•Stay ahead of changing laws and regulations with Paychex compliance experts
•Access information on the go with the Paychex Flex Mobile App and Paychex Voice Assist
Talent Management: Recruit, retain, and develop top talent from a single HR platform and streamline the hiring and onboarding process.
Workforce Management: Improve employee efficiency and productivity with workforce management resources.
Payroll and Financial Support: Pay employees and manage taxes, and expenses.
Employee Benefits: Attract and retain top talent by offering valued employee benefits while simplifying plan administration.
PEO and HR Outsourcing: Support the business throughout the entire employee lifecycle with comprehensive HR outsourcing solutions.
Employee Experience: Save time and improve accuracy by giving employees access to self-service HR, training, and financial tools.
Integrations: Automatically connect and share data between software and Paychex Flex.
Choose the right level of technology and support for the business now — while keeping the ability to grow as needs change.
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | United States |
Supported Languages | English, Spanish |
Ease of Navigation: Users have found Paychex Flex easy to navigate, allowing for seamless access to various HR functions in one platform. The intuitive interface simplifies the user experience and enhances overall efficiency.
Efficient Customer Service: Reviewers have praised the quick response and efficiency of customer service representatives when addressing queries or concerns. This prompt assistance contributes to a positive user experience and fosters trust in the platform.
Detailed Customizable Reports: Users value the availability of detailed and customizable reports on Paychex Flex, enhancing their ability to analyze data effectively. The tailored reporting options cater to diverse business needs and support informed decision-making processes.
Clock-in Area Issues: Users have expressed frustration with difficulties in clocking in or out, mentioning challenges with the process and a strong need for improved remote access capabilities. Some users have highlighted issues such as system lags, inaccuracies in recorded hours, and overall inefficiencies affecting their daily operations.
Salary Entry Complexity: Several reviewers have complained about the intricate steps involved in entering salaries for salaried employees. They have called for a more user-friendly process that simplifies salary input and provides flexibility to adjust check dates without incurring additional fees. Users also noted errors in salary calculations and delays caused by the current complexity of the system.
Ad Hoc Reporting Tool Criticisms: The ad hoc reporting tool has faced criticism from users due to its lack of intuitiveness and challenging usability. Reviewers expressed dissatisfaction with the training provided for utilizing this tool effectively within Paychex Flex. Concerns were raised regarding the steep learning curve associated with generating reports through the tool, impacting efficiency and decision-making processes negatively.