TrustRadius
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.https://media.trustradius.com/product-logos/34/4u/KU6H3ZCUHW58.PNGPaychex, Inc.Experienced Retirement Platform - Good management, cumbersome platform2018-11-29T23:04:42.499ZWe used Paychex to manage our retirement account and switched to a different company in January 2018. I thought the automatic management component in Paychex was awesome, I got a great return on my 401k. The loan process was also super easy to manage. The online management platform was horrible. Other companies (as well as our new one) have lots of planning tools - graphs, charts/visual dashboards to help you plan your retirement and see if you are on track. The Paychex platform may have had those tools but it was cumbersome and not user friendly,The automatic 401k management tool- I got a great return and the fees were minimal
Simple process to access your funds or get a loan
The ability to log in online and manage your account,It would be great if there was an online financial planning components, questionnaires that help you set targets and goals and a dashboard that showed you if you were on trqck
A lot of paperwork needed to be completed by hand, it would have been great to have online forms so you don’t have to print, scan and email
The overall online platform is cumbersome. It’s not easy to navigate and not at all intuitive,4,I didn’t purchase Paychex so I’m unsure,ADP Workforce Now and Workday Human Capital Management,ADP ezLaborManager, Workday Human Capital ManagementAndraya YousfiWorth the extra cost to many SMEs2017-02-24T18:54:26.417ZI always recommend that Paychex Flex be used across the whole organization. There are two reasons for this recommendation. First, Paychex Flex has inherent scalability that would be frankly wasted if not deployed across the whole organization. Second, Paychex Flex is relatively expensive compared to other entry-level payroll and human resources software solutions so it makes sense to spread those costs across as much of the organization as possible.
Paychex Flex addresses payroll and benefits administration for companies.,Scalability
Strong user interface
Live support
Flexibility,Price
Interface styling
Reports whose look and functionality are customizable instead of simply the data,8,Allows employees to focus on growing the business
Cuts down on administrative costs
Helps with talent retention,Xero Online,QuickBooks Online, QuickBooks Premier, Sage 100 ERPJeff Looby, CPAPaychex Flex is an okay tool2018-11-21T22:40:34.291ZWe use Paychex Flex as our HRIS system and payroll. We also user their benefits administration system. It is used by accounting and human resources for the most part but every employee has an account and can look at their paystubs and do their benefits enrollment through this portal.,They have a lot of tools available with a one point log in
It's great to be able to go to one spot to do benefits, payroll, etc
The people/payroll piece is user friendly,There aren't a ton of options to create out of the box/personalized functionality
There isn't one point of contact, subject matter expert who can help with what portal to do certain actions in
Often times customer service isn't super responsive,5,Paychex Flex has helped us to process payroll smoothly
Paychex Flex has helped us to track applicants
Paychex Flex has helped us to allow a smooth transition from new hire to first day of workKelli OuradaPaychex Flex: Lightweight, easy to use2018-11-14T19:25:42.049ZIs it being used by a department or across the whole organization?
At this point in time, the company has completed it's merger; however, there are still certain platforms that have not yet been unified. At the moment, Paychex Flex is still being used by my 'side' of the merger at ExactBid (although EDR is the new umbrella brand). This encompasses all departments within ExactBid, but does not encompass EDRs legacy employees.
What business problems does it address?
We use Paychex Flex for payroll as well as delivery of our tax documentation for the year.,The app notifies you when your paystub is available. It is then accessible on both the App as well as the browser based application.
It automatically implements two factor authorization using your phone number on file as soon as it recognizes that you're logging in from a different device or IP address.
I know other platforms like Paylocity also offer similar functionalities, but I've used both. My wife currently uses Paylocity at her job. The platform is just clunky. Paychex feels lighter, more agile, and just easier to use from an end user standpoint.,Within my version of Flex (unsure if it is available at a different tier or enabled/disabled within the admin side), I don't have the ability to change my paycheck distribution. I have a set amount that goes to my personal account and part that goes to a joint account. My insurance is changing 1/1/19 and I need to modify those values. I can't seem to do this within the UI, so I need to contact my accounting/payroll department to do this instead of doing it in the app. Paylocity offers this feature.,9,We are a privately owned company owned by investment firms. Their main goal is to make money. Because of that, we put money toward the resources we need and try to keep other costs low elsewhere. This happens to be one of those places. It isn't that finding the perfect payroll software is our goal, but finding something that works for our needs and is cost effective. If that is the case, then yes, this meets all of our needs. It certainly doesn't negatively impact our business.,Paylocity Web Pay and Paycor,Zendesk, HipChat, Atlassian ConfluenceVerified UserPaychex Flex is not all that Flexible!2018-08-08T16:28:34.164ZPaychex Flex is being used by the HR, Payroll and Operations Departments. We came to Paychex Flex after many struggles with ADP Workforce Now chaos of tracking problems with ticket #'s, the overwhelming misinformation and their accountability for that information from their Representatives, which just created a ton of extra work for us. We were promised that Paychex Flex was one seamless system that was full integrated with all its platforms. That is not the case but we were happy with the time and attendance time off online system for requesting and approving time off and the ease in processing payroll adjustments. We needed mobile access for our employees to punch in/out at multiple off-site locations. and Paychex Flex offered that. We needed a better way of meeting our ACA obligations, and Paychex Flex offered that as well. Their Support teams are very knowledgeable and we don't have to keep track of ticket #'s to follow up on open items being reviewed.,Addressing your problems/questions. Their team is very knowledgeable and are capable of addressing your problems usually within the call or within a reasonable time if you shoot them an email.
ACA - once you understand what is required to obtain accurate reports you are blessed with the results at year end.
Setting up new Voluntary Deductions/Garnishments, Direct Deposits, Rate and Address changes even while processing an active payroll is super easy and everything takes effect immediately with the exception of W4/State/City tax changes that are not permitted during an active payroll.
Seeing a payroll breakdown gross to net while still in the processing stages of payroll has proved to be very convenient and helpful.,Reports. If you can manage with their many standard reports you're good to go, but customization of reports is truly lacking. To get a "special" report created for you usually takes a week, and you never speak to the person creating the report (they are shielded by this tall wall of mystery.) There is a lot of back and forth with your Payroll Rep to get it done the way you need it, and even then you are usually settling for the best they can do.
No true seamless integration. Their platforms do not communicate as they promise so you find that you need to go to multiple platforms to get all your information in. You will even need to go to different areas within the platform to get a new hire added, for instance.
You will hear a lot that Paychex Flex is not capable of doing something which means you have to figure it out since you still need what you need.
Their Geo-fencing and web punching have multiple ongoing issues. Since Paychex will only deal with a select group of people in your organization, those select people become inundated with having to deal with the systems technical issues, getting screenshots, emailing and responding between Paychex and the employee to troubleshoot throughout the fix. You in essence become their support team instead of you having a support team that will speak to the employee to fix the problems.
Their revolutionary Fingerprint Scanning Timeclocks are poorly designed and/or cheaply made. They go down and need to be replaced every few months leaving you with having to manually key in employee times. They know this is a problem yet will not agree to you having a back time clock unless you pay for it.,3,ROI is very low, our staff is required to use multiple avenues to track, confirm and manage so many aspects of our Payroll and HR business and still things are missed. We have decided that the required duplicity and ineffective time management is just is not cost effective. Paychex Flex does not come close to meeting our needs.,Cynthia HarrisPayChex? No thanks.2018-04-11T18:00:08.729ZWe switched over to Paychex Flex a few months ago. It was being used across the whole organization as an HR solution and for Payroll. The business problems it was supposed to address didn't overcome the business problems it caused, namely there was a need for something that was easy to use from both an HR standpoint and also from a user standpoint. From a user standpoint, I can say that it didn't meet some of the most basic needs, with one of them being that no matter what we checked or how we set up our account, we were required to re-verify using a texted verification code every single time we tried to log in.,As a user, and not an HR professional, I can't speak to what it did well. I do know that our HR team (and company as a whole) was not pleased with it as a whole since we are jumping ship
Check stubs were easy to locate (and print, if you fancy that)
Tax documents were on the main page, which worked out well for those of us who needed to find it again easily,Verification process that requires you to get a new code every single time that you log in.
Clunky UI that isn't even close to being intuitive or easy to use.,1,With all the training to use this product and the implementation of moving over to this and then away from it, I can imagine that the ROI was negligible, but again, as a user (and an IT professional of 15 years), I found this system to be virtually useless and difficult to navigate.Ricky SmallPaychex Flex - Get it!2017-10-06T19:36:20.995ZIn my office, we use Paychex Flex for all our payroll, tax pay, and reporting. They also maintain our related records. It is used throughout the entire business. What it does for us is free up our time so we can do the job we trained for and free us from worry about compliance concerns. They take all of that off our shoulders and they do so for a reasonable price. Don't wonder if you should sign up for Paychex Flex, just do it. You will be so glad you did.,Paychex figures out all appropriate deductions and withholdings and processes them as required. Their deposits or payments are always exactly right and satisfy the government entity or other recipient. I don't think about it or spend any time on it.
We had a very unusual bonus situation arise at the end of last year. Paychex handled it easily, within the time it needed to be done, and without a hitch. They are flexible and I have found them always ready, willing, and able to help. Plus, everything Paychex does is done with a smile. It is a pleasure working with them.
I appreciate being able to pull up the old records and reports for my business whenever I need them. I also like that my accountant can access the information he needs directly without my involvement.,I would love to see a really super simple format or program that allows me to use Paychex's website without difficulty. I am often confused and unable to get the information I need without a lot of effort. I struggle to follow their instructional videos and wind up wasting a lot of time or just giving up.,10,The impacts Paychex Flex has had on my business and my overall business objectives have all been strongly positive.
For a very reasonable price, I get out of having to calculate, manage, and effectuate payroll, keep up with deposits, and file the multitude of reports that are mandated.
Because of what Paychex does, I have more time to focus on my business and my clients. I also have tremendous peace of mind knowing all that stuff is done correctly and on time.,AspenOne Supply Chain Management,QuickBooks Pro,1,1,The timely filing of state and federal reports.
Compliance with Court Ordered income withholding and garnishments.
I have instant access to all kinds of information about every facet of human relations.,My company received a very large payment a year ago in December. My accountant gave Paychex Flex very specific instructions on how it was to be handled and disbursed. Even though it was a very busy time when end of the year matters had to be addressed and the holidays as well, Paychex Flex accomplished the accountant's complete program and appeared to do so without any difficulty.,They provide tremendous information resources on all aspects of human relations, from interviewing potential new employees through departure from the company.
I anticipate they will work through the new tax laws to assure compliance.,10,Yes,Price
Product Usability
Product Reputation,The selection process was easy for me. My accountant was familiar with Paychex Flex. He recommended the company to me. He was already working with Paychex Flex on behalf of other clients. I did not need to undertake a separate evaluation and selection process.
I have never once regretted my decision to go with Paychex.,Quarterly reports, W-2's & W-3's
Integrating insurance,I have not encountered any,9Sheri SmallwoodPaychex Flex is a Great Product!2017-12-21T16:47:16.257ZPaychex Flex is currently being used in many aspects of our company. We use it for Time and Attendance, Payroll, COBRA, New Hire Reporting, some aspects of our benefits, etc.
Paychex has been very useful with streamlining many of our processes.,The payroll processing is extremely streamlined and easy to use.,I would like to see an easier way to do a check calculator for an employee that would like to know how their pay would be affected if they changed their withholdings, benefits, etc.
I would like to see a way to customize payroll reports and be able to build a report with items that I can select to show on the report.,10,It has helped us streamline our payroll processes.,PaycomDarla ShawPaychex Flex is great!2018-03-12T14:33:02.761ZWe use Paychex Flex to address all payroll solutions company-wide in multiple states.,Ease of Use
Customer service
HR Compliance,Changing payroll after submission--15 mins is not nearly long enough,9,Paychex has helped simplify payroll,Zenefits, JazzHRJenna MullikinHave the rep give it in writing, Paychex isn't what they claim2018-06-07T17:44:38.926ZPaychex Flex is used as our employee database and payroll processor. I made the switch from ADP Run to Paychex Flex after being told we would save money and have a seamless transition. The switch was a nightmare. There was miscommunication between their departments through the whole implementation process. I was given an implementation specialist that was always busy and that set me up with my dedicated rep without letting me know who it was. I reached out to the implementation specialist and received an email from someone else. Doesn't seem like a big deal but this is one example of how the whole process has run from the beginning. A lot of small errors have led to big frustration and I miss ADP Run and their customer service. The reports I was promised would be comparable to ADP are anything but.,The interface used during payroll is user friendly.,Paychex uses Stratustime as their integrated timekeeping system. The two systems don't talk to each other for time off. If I adjust something in one system I have to go in and adjust in the other so that pay stubs match what employees see on their time off screen.
Pay stubs aren't found under each employee. If an employee asks for a months worth of pay stubs I have to go into reports and pull up each payroll and find their pay stub from the bulk PDF of all employee pay stubs.,4,The first three months took more time than it should have to try to get everything in order on our account. I am still running into issues from time to time. The $1000 we saved for one year was not worth the hours on the phone with the implementation specialist and in person with the sales rep trying to get the account in order.,RUN Powered by ADP and QuickBooks ProVerified UserBy using Paychex, all you "have got to lose" is your frustration with payroll!2018-02-12T15:58:33.515ZWe use it to download our bimonthly payroll reports as well as our quarterly and end of year reports. It makes it very easy to access and review our payroll information. Paychex is very thorough about their systems and information, so I'm sure that there are many functions of the system that I have not even used yet!,Paycheck makes every aspect of payroll easy.
The Paychex online reports system is very easy to use!
I appreciate that Paychex keeps up on all the new tax tables and labor laws.,I don't have any suggestions for improvement for Paychex. They are doing a great job!,10,Paychex has saved our company a lot of time by completing all of our payroll requirements so an employee didn't have to take the time and research to do it all themselves.
Paychex has saved us money by accurately calculating our payroll taxes and liabilities, as well as paying them on time, preventing our company from accruing any additional taxes or penalties.,None.,QuickBooks Enterprise Solutions, Microsoft Office 2016, Adobe Acrobat DC,1,1,It saves time. An employee doesn't have to learn and research new tax tables or labor laws. They also don't have to prepare, pay and send the payroll liability filings and taxes.
It saves money. Paychex is knowledgeable about all aspects of payroll, preventing tax and liability issues.
Paychex is always timely in their payments to our employees, as well as with our state and federal payments.,It is nice that I have access to the payroll information within an hour of calling in the information to my payroll specialist. This greatly helps in planning finances for both the company and the employees.,It sounds like there is a way to give employees access to their payroll info. If any of my employees are ever interested in that, I will be sure to make it available to them.,10Joretta FletcherPaychex Flex Review2017-10-13T17:59:36.861ZI use Paychex Flex to process payroll for the non-profit organization that I work for. Paychex Flex allows me to submit payroll, update employee information (everything from contact information to withholding and tax information), and keep up to-date with payroll taxes. Our accountants use Paychex Flex when reviewing our books, and employees have access to their paystubs and W-2s through Paychex Flex.,It is easy to use!
Before you submit payroll, you can run a report to easily check that you have entered everything correctly. This feature has been invaluable.
Peace of mind when it comes to taxes. Paychex withholds all the appropriate taxes for both the employee and employer and then files them when the appropriate government entries. Our business is located in Ohio, which has a complex tax structure including both state and local taxes. Paychex has saved me so much time and stress.
I have been impressed by the customer service. I have a dedicated payroll specialist who I can contact with any questions I have. She has always been very helpful any time I have had weird situations or questions.,I wish that Paychex Flex tracked pay increases. That is the only thing that I liked better about our previous payroll provider. Our previous payroll provider had a tab that showed an employee's pay history and the date of each raise.,9,Paychex Flex frees me up to focus on more important things.,Erin SutterAccountants one stop for all their clients2017-11-07T21:22:41.990ZPaychex Flex has consolidated all our clients who utilize Paychex for their payroll needs. We are able to access our client's data and reports which allow us to assist them with accurate tax return and financial statement preparation. It saves us time as we don't have to contact the client, wait for the client to print or download necessary reports then send the reports to us. Since we have immediate access to the records we can customize necessary reports and have omitted "lost in translation" issues we've experienced when clients misunderstand what we are asking for.,Provides a central location to access all clients. We don't have to worry about multiple logins.
We have immediate access to reports and live payroll data to assist our client in planning.
We are able to assist our clients with payroll processing when necessary.
We have immediate access to reports and can customize reports to gather data needed for tax return and/or financial statement preparation.,The only con I've encountered is learning the new location of certain items.,8,It has reduced the time it takes to gather the payroll information.
it has eliminated issues of "lost in translation" when we ask a client for information and they don't understand what we are asking for or are unable to find what we are looking for. By having direct access we are able to print the reports we need with the information we are looking for quickly and without multiple back and forth with the client.,RUN Powered by ADP,RUN Powered by ADP,10,4,small businesses with limited resources outsourcing their payroll and payroll tax processing
larger and mid sized businesses to assist with complex payroll duties
any sized business to use paychex to assist with benefit management,not aware of anything,better assist clients with all aspects of payroll and HR,9Rhonda RaderPayForward with Paychex!2017-10-13T17:52:20.122ZIt is used as an HR tool for our entire office. As a small company, it helps manage payroll, benefits, 401(k), PTO, Flexible Spending Account, and so much more! Since we are part of the Paychex PEO system, it is a delightful tool that helps with all of our staff's needs.,Easy online access
High level of privacy and protection
Great customer service,Not all the information is available.
There can be some issues upon first enrollment.
The way windows are organized can be tough to get around.,8,It has made things easier for me since I wear a lot of hats.
It is a great outside resource for employees.
It can be hard to get employees to initially sign up!,,Microsoft Office 2016, QuickBooks Premier, Adobe Acrobat DCDaniel MilesSimple solution for complex problems2017-10-09T20:38:38.761ZIt is used to keep up to date with payroll taxes, accounting for staff time to cost centres and generally managing payments to staff. Previously the information now available on one screen would have to be sourced, collated and prepped before the review process. This was lengthy and cumbersome.,I like the payroll journal which allows us to see what was paid to whom.
We can accurately track payments made for payroll taxes.
Simple and easy to understand formats make review and management a cinch.,Not sure that this is a flex issue but there is no import feature into QuickBooks. The data has to be manually entered.,10,Reduced admin time and costs.Chris StrohfeldtPaychex Flex Review2017-10-06T19:49:54.416ZWe are currently using Paychex flex across the organization. It has been a great tool for the managers and employees. The managers like the various alert settings they can set up for their team members. Us administrators enjoy that we can tailor the individual account settings to allow as much or as little access as is necessary. Our employees enjoy that they can make adjustments and retrieve their information when they need it.
The major problem that we have encountered is the occasional blip in the feed. We also use the HR and Benetrac system and while one system is supposed to feed, that does not always happen and we end up with issues.,Account management - When we need assistance we receive a response very promptly and issues are handled usually within an hour.
Customer Service - Representatives are always pleasant and easy to work with.
Product ease of use - Paychex is extremely user-friendly and intuitive.,Information feed - Errors occur between reporting from product to product.,8,Was very helpful with open enrollment,StratEx and ADPAlexis OlsonNew User but Gaining Experience2017-12-28T15:59:47.796ZWe use Paychex Flex across our organization for payroll, HR, Hiring, and Benefits. Paychex is keeping all of our business needs in one central location so that it's easier to find.,Easy access to viewing your personal paycheck records.
Easy to use to process payroll.
Easy access to personnel records.,The Paychex products don't seem to individually be able to interact very well. It would be nice to be able to move records from one section to the other instead of having to download and then re-upload files.,7,While it has seemed to be an effective product overall (and my experience with it is minimal), the biggest problem seems to lie within the benefits portal.,ADP ResourceVerified UserPaychex2017-12-21T21:00:47.394ZWe have offices in multiple states and Paychex helps ensure all of our state tax filings are accurate and timely. We also rely on Paychex to manage and report paid time off, benefits, and our employees appreciate having online access to their payroll information and company documents. We save so much time with this solution.,Easy reporting
Manage benefits all in one place
Quick and easy processing of payroll,N/A,10,Time saved processing payroll
Employees have access to their own data so it cuts down the number of questions
Time saved processing tax filings,ADP,Microsoft Dynamics GPVerified UserReview of Paychex Flex for 60 employees, an HR perspective2017-02-16T22:27:50.704ZI am the HR manager for a small high tech company and I manage payroll. We use Paychex Flex for processing payroll and reporting, plus employee access for online pay stubs, time off balances and 401(k)s. It is an easy and seamless process. I previously used Preview a similar but outdated Paychex payroll system and this was a good upgrade. I will tell you that there was some functionality that we lost but overall I am pleased with the product.,Easy access for employees from a PC or any mobile device
Viewing documents like pay stubs, W2s, and retirement services
You can make easy 401k election changes and loans (though the loans may be too easy!),I have 4 employees who require a paper pay stub and refuse to go online to get it. Paychex Flex is rigid so you cannot selectively tell it who to provide pay stubs ... I have to get pay stubs for all employees and then shred all but the 4 who require it. Some would say to just force the change but there are several senior managers who just will not and I cannot force them. Preview had this functionality and I've asked about 8 times over the last 2 years and the answer is still the same "it's being added" but no timeline has been made public.
I administer the company 401k plan and I do not get any notifications that employees have changed their elections or initiated loans. Though not absolutely necessary, it would be helpful for me to know these things in advance. I've asked and been told that there is no ability to do this.
We have custom requirements for tracking PTO that Paychex cannot accommodate. It is A LOT of work to manage these customizations. Paychex does well when your program fits neatly into their little boxes but if you need something more, it's rigid and you have to devise a workaround.,10,It takes the multi-state and federal payroll tax off my plate.
Our finance audits are seamless because of their reporting function.,Paychex Preview and Quickbooks PayrollKatya Maiser, PHR and CPWhy go anywhere else?2016-12-20T20:00:55.565ZWe use Paychex Flex for all our payroll needs - anything from weekly payroll to help with year end stuff to 401(k) and everything in between.,Integrating new employees. I give Paychex the info on the new employee and voila...done.
Paychex Flex employs some incredible people ( capable and knowledgeable0. Paychex does a great job giving their employees the tools to help the customer.
Courtesy and professionalism is top!,Only one thing comes to mind. Whenever my regular (wonderful) payroll specialist is out, the replacement does not seem to know my special needs. Perhaps a little interoffice communication would be helpful to keep things running smoothly.,10,Our return on investment in this company has been met 100%!,Carina StewartRun, Don't Walk from Paychex2016-04-14T14:28:20.384ZWe made the switch from Paychex Preview to Paychex Flex in October of 2015. We use Paychex for ESR, FSA, Time and Attendence, Payroll, HRIS and employee self-service. We were encouraged to switch to their new cloud based solution after experiencing ongoing issues with the functionality of these systems as integrated under Preview.,User Interface is better than Preview and the previous "landing page" system.
Payroll is simplified and would make processing easier for a novice provided there were no problems.,Their ESR reporting is a NIGHTMARE. Despite starting the process in November and sending them their own forms correctly filled out more than 13 times, the information was not imported correctly into their system until the very last minute of March 14th the following year.
There is no employee self-service option with Flex. Despite being the "newer, better" product our employees cannot even change their addresses themselves.
Customer service is hit or miss. We have one rep who is absolutely fantastic the rest are either unreachable, untrained or completely absent.,1,Out of 16 payrolls since switching we have been error free on 4. For the rest of the payrolls bizarre things would happen that we had no control over such as reimbursements appearing for all employees whose last names started with "B" or 401k limits disppearing. This switch has cost us many man hours trying track down errors and waiting on hold for customer service to "fix" them.,PayKatrina GodseyPaychex Flex: Good start for a payroll novice.2017-04-21T20:49:14.036ZPaychex Flex is being used to manage our payroll and our 401K profit sharing plan. The programs help with paying our employees, keeping track of their time off, and helps employees contribute to their 401K plans.,Time Entry - No need to enter the exact time an employee punched in and out for each day work. All you have to do is enter the total hours (regular, OT, any time off).
Pre-processing reports - After you enter your payroll, you can view a pre-processed report to confirm that you entered the information correctly. You can view it as a PDF.
Layout - All of the features are laid out in a tile format. You can also access features on the side of the screen for easier access.
Real-time changes - If I were to change an employee's time off balance for any reason, I can change it and it will take effect on the moment I click save. No more waiting for the next pay period for the balance to adjust.,Paperless checks - You can go paperless when it comes to distributing checks (for those who use direct deposit). However, there's no way for each employee to decide if he/she wants a check or not. It's an all or nothing proposition.,7,Paychex Flex has made it easier for me to process payroll without the hassle of manually entering all time off requests.
Paychex Flex has made it easier to navigate the program. I find what I want without a struggle.,Verified UserIt pays to understand Paychex Flex2017-02-24T18:33:33.762ZPaychex Flex helps organize our company's tax documents, retirement plans and provides a timeline of our pay stubs. It is used by our entire company. It allows you to conveniently pull up your W2 if you need an additional copy. For retirement plans, it clearly lays out the funds you're investing in that's easy to navigate and manage.,Clear layout for easy navigation.
Organizes your retirement funds to easily refer back to and manage/change if needed.
Provides a timeline of all payroll with dates - very helpful if you need to verify dates.,We use paychex.com, which I believe is separate from paychex flex. Wish there was a combined site for both attributes. We use paychex.com to manage our PTO requests.
Doesn't provide all paystub history; appears that it only provides the most recent transactions. Would be nice if they had it organized with all previous payments.
Better communication with the individual. There are messages that are posted on paychex flex that I would have no idea about if I didn't occasionally sign on.,8,Helps organize certain pieces of information for employees.
Helps facilitate retirement funds for employees.,Salesforce.com, Hightail, TrelloVerified UserWhimpy Paychex Flex2017-02-16T15:42:53.052ZWe currently use Paychex for HRIS Management and Payroll across the whole organization. It has good customer support. Their account managers really take a lot of the burden off our company when it comes to running payroll and figuring out benefits administration.,Payroll administration
Process UI benefits
Benefits administration,Hard to run reports
You have to track pretty much all HR-related tasks yourself: keeping track of documents, time off, setting up new hires
Running payroll can become complicated,6,For our company size it has worked well but I think Paychex caters best to large businesses.
Overall this customization is great but the process to get everything into place can be frustrating, time consuming and expensive.
I think it is most beneficial to businesses with over 50 employees to make the costs worth it.,Fuse Workforce ManagementVerified User
Unspecified
Paychex Flex
64 Ratings
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