CMIC Review
March 29, 2020

CMIC Review

Zachary Geller | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

ERP & Financials

Modules Used

  • Accounting & Financial Controls
  • Enterprise Content Management

Overall Satisfaction with CMiC Construction Platform

Used across all of our construction management and field departments. Ties financials into all project management functions.

Pros

  • Helps keep track of financials in real-time.
  • One database for most of the functions we use daily.
  • Forecasting provides a very good tool to see financial the health of a project.

Cons

  • Not user-friendly at all!
  • Drawing/document management is terrible.
  • RFI/submittal tools are awkward and (again) not user-friendly.
  • Many glitches and lags while using.
  • Half of training consists of "work arounds" of the CMIC system to fit our needs.
  • Don't have those numbers.
From a drawing/doc management standpoint, CMIC is far behind.
We go through a 3rd party for CMIC issues. This can be somewhat slow and again, we end up creating a lot of workarounds within the system.

Do you think CMiC Construction Platform delivers good value for the price?

Not sure

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CMiC Construction Platform go as expected?

No

Would you buy CMiC Construction Platform again?

No

CMIC has great potential with the financial aspect. If the user interface could be more intuitive/friendly, I think it would be a really great product. Drawing/document/communication/RFI/Submittal management is archaic. I am used to a Bim-360 or Procore type tool for this. Much more user-friendly.

CMiC Construction Platform Feature Ratings

Plan distribution & viewing
1
Plan markups & sharing
1
Document sharing
1
Issue tracking & punchlists
2
Photo documentation
2
Jobsite reports
4
RFI tools
1
Collaboration & approvals
1
As-built drawings
1
Mobile app
3
Submittal design and management
3
Takeoff tools
Not Rated
Job costing
7
Cost databases
7
Cost calculator
7
Bid creation
Not Rated

Comments

  • Taz Adamjee | TrustRadius Reviewer
    Hi Zachary, Thanks so much for taking the time to write this review. I’m glad to hear that you appreciate the benefit of having financials tied more closely to field operations. However, I’m sorry to hear that your user experience hasn't been great. I also understand your frustration with performance issues e.g. glitches and lags. This is surely not the standard we hold ourselves to when it comes to the quality of our product. I’m going to reach out to our support team to share your feedback. In the meantime, please feel free to reach out to our Head of Customer Success, Taz Adamjee at Taz.Adamjee@cmic.ca. Sincerely, The CMiC Team

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