A Roller Coaster Ride!
June 24, 2020

A Roller Coaster Ride!

Jane Krogstad | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version

Construction Platform

Modules Used

  • Accounting & Financial Controls
  • Human Capital Management & Payroll

Overall Satisfaction with CMiC Construction Platform

CMIC is used across our whole company, from accounting to job site supervisors.

Pros

  • Accounts payable image workflow is nice once in place.
  • The ability to export to Excel just about any screen of data is very useful.
  • Pretty easy to "pickup" without a ton of training.

Cons

  • Support is REALLY frustrating!
  • On any given day, usually following an update, the system has some serious consistency and accuracy issues.
  • Expensive and they hit you with all kinds of nickel and dime add-ons.
  • I cannot comment on ROI as I only use the payroll and A/P modules.
  • I can tell you that I've heard the CEO complain about the WIP being an issue.
After submitting a problem, they always come back with "do you have a screenshot?" Not every problem can be screen shot! And they have access to your system via the cloud so they need to start there instead of "throwing it back in your court". REALLY frustrating!

Do you think CMiC Construction Platform delivers good value for the price?

No

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

No

Did implementation of CMiC Construction Platform go as expected?

No

Would you buy CMiC Construction Platform again?

No

Well suited for LARGE contractors. Very expensive for smaller businesses.

CMiC Construction Platform Feature Ratings

Not Rated
Plan distribution & viewing
Not Rated
Plan markups & sharing
Not Rated
Document sharing
Not Rated
Issue tracking & punchlists
Not Rated
Photo documentation
Not Rated
Jobsite reports
Not Rated
RFI tools
Not Rated
Collaboration & approvals
Not Rated
As-built drawings
Not Rated
Mobile app
Not Rated
Submittal design and management
Not Rated
Checklists
Not Rated
Meeting Minutes
Not Rated
Specifications
Not Rated
Change orders
Not Rated
Not Rated
Takeoff tools
Not Rated
Job costing
Not Rated
Cost databases
Not Rated
Cost calculator
Not Rated
Bid creation
Not Rated
5.0
Employee demographic data
5
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
2
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
5
8.0
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
5
Reimbursement management
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
3.0
Dashboards
Not Rated
Standard reports
3
Custom reports
Not Rated
Data exportability
Not Rated

Comments

  • Taz Adamjee | TrustRadius Reviewer
    Taz Adamjee
    (Vendor Representative) commented 4 years ago
    Hi Jane, Thanks so much for taking the time to write this review. I appreciate the honest and candid feedback here. I'd love to set-up a time to discuss your review (and CMiC experience) further. I sent you a note the other day; you can always reply back to me directly. Additionally, going forward, you can always reach out to me, if there is ever anything I can do to improve your CMiC experience. Looking forward to catching up. Sincerely, Taz Adamjee Head of Customer Success

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