Not what we were sold
June 24, 2020

Not what we were sold

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Construction Platform

Modules Used

  • Accounting & Financial Controls
  • FIELD: Project Management & Collaboration

Overall Satisfaction with CMiC Construction Platform

We use it across our whole organization which includes our home office, as well as each of our remote project sites. We do include architect's and engineer's as collaborative users, when they have the ability, but do not include any of our subcontractors. We use the Site Management tools including Daily Journals, Progress Meetings, Issues, RFI's, and Safety Inspections. We also use it for submittals and budget and cost management. It has improved our accounting process from the system we used prior. The accounting side has been good to work with. The main purpose of getting CMiC for us was for site management to replace a system that was no longer being supported. Unfortunately, we were sold a product that did not function as described 3 years ago. We have had a lot of issues with the mobile platform, which is what we needed and wanted most. We have operated for the last 3 years without it and are just now starting to implement it to some project teams after the latest release. Some of the features are good, some are not. Overall I have not been super-impressed compared to other products out there. CMiC is trying to capture all aspects of a project-management tool but is not really great at any of them, other than the accounting side.
  • Accounting
  • Keeping remote teams up to date
  • The mobile platform.
  • The new release needs streamlining. Visually it is ugly and I actually prefer the old version.
  • The schedule module is not robust enough to consider for our needs.
  • Nothing that can be attributed.
Support is not really that great compared to other tools out there. I would expect better screen-by-screen helps accessible from the screen I am working in. Actual live support personnel are good to work with, but help tools within CMiC are severely lacking.

Do you think CMiC Construction Platform delivers good value for the price?

Not sure

Are you happy with CMiC Construction Platform's feature set?

No

Did CMiC Construction Platform live up to sales and marketing promises?

No

Did implementation of CMiC Construction Platform go as expected?

No

Would you buy CMiC Construction Platform again?

No

CMiC is well-suited for accounting. That system works well for us and it is obvious that CMiC started as an accounting software but has tried adding other modules to create an overall project management tool. The mobile platform is far from acceptable, which is what we wanted/needed from the beginning. 3 years in and we are just starting to implement it to some project teams after the latest release. For our purposes, the scheduling module is too light and does not work for what we require in a schedule. It may be a good tool for some, but we must rely on other software to meet our needs.

CMiC Construction Platform Feature Ratings

Plan distribution & viewing
6
Plan markups & sharing
1
Document sharing
5
Issue tracking & punchlists
4
Photo documentation
1
Jobsite reports
5
RFI tools
6
Collaboration & approvals
5
As-built drawings
Not Rated
Mobile app
1
Submittal design and management
4
Checklists
5
Meeting Minutes
5
Specifications
Not Rated
Change orders
6
Not Rated
Takeoff tools
Not Rated
Job costing
Not Rated
Cost databases
Not Rated
Cost calculator
Not Rated
Bid creation
Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Tracking of all physical assets
Not Rated
Dashboards
1
Standard reports
4
Custom reports
Not Rated
Data exportability
Not Rated