Great tool for protection from Phish
September 06, 2021

Great tool for protection from Phish

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense Triage

Cofense Triage is used across the enterprise as a tool to report, analyze, and categorize suspicious emails received by users. Cofense Triage rules and recipes help develop a custom logic to eliminate noise (like spam and valid internal emails). Response templates help define canned responses to users and reputation score helps reward vigilant users.
  • Extraction of IOCs
  • Rules and recipes for automation.
  • Assist triage
  • API could be further improved for integration with other tools.
  • Improve Splunk Phantom App for two way communication.
  • Enable Catch a Phish support in the latest Mac OS (Catalina).
  • Improved compliance.
  • Saved time.
  • Reduced staffing needs.

Do you think Cofense Triage delivers good value for the price?


Are you happy with Cofense Triage's feature set?


Did Cofense Triage live up to sales and marketing promises?


Did implementation of Cofense Triage go as expected?

I wasn't involved with the implementation phase

Would you buy Cofense Triage again?


Cofense Triage is a suitable tool for organizations to allow users a method to report suspicious emails. There's an Outlook add-on a user can click to simply report an email and get a response from an expert. Cofense also has other tools like Cofense Intelligence and Cofense Phishme for phish simulation exercises seamlessly integrating with Cofense Triage. However, I believe bundling Vision (a feature to search MS Exchange mailboxes for IOCs) with Cofense Triage would add more value to customers. Vision comes as an add-on subscription.

Cofense Triage Feature Ratings

Integration with Other Security Systems
Attack Chain Visualization
Centralized Dashboard
Live Response for Rapid Remediation