Meet deadlines every time with Comindware
Updated January 20, 2021

Meet deadlines every time with Comindware

Vikas Hooda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Comindware Tracker

We need to track our educational program to identify the progress on our ongoing project with various clients. And the best thing is that you don't have to be expert in technology to use it. Projects can be tracked on the go as well as you can access projects from your phone as well.
You can create task for the team or any individual and you can easily track what is happening. Whether they are work on it or not or what exactly is the status. You can easily create task or you are simple use custom charts which are available.
You can also assign approval rules and control to control who all can access any given task and see the progress or even approve it.

Designing work flow is really simple.

Task management is convenient as you can assign tasks to team mates, set
deadlines and monitor progress easily.
  • Tracking.
  • Simple navigation and control.
  • Assigning tasks.
  • Monitor progress.
  • Designing workflow
  • It gets a little heavy sometimes.
  • Pricing.
  • Getting stuck completely and you have to log in again.
  • It has made tracking projects really easy.
  • Assigning tasks is really simple and you can also see when exactly was the task assigned and what exactly is the happening.
  • As everybody involved can see the deadline and see the steps, we can assure that we don't fall behind any project.

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Comindware Tracker is best suited for organization which work on multiple projects at the same time. Also, for higher management which has to keep on assigning new task to teams. Comindware Tracker is a must when you need to make sure take you don't lag behind any of the projects or initiatives.

Using Comindware Tracker

1 - You really don't need much in-house support. We simply escalate issues whenever we encounter one and that's it. We don't need additional in-house support when you can simply connect with Comindware support easily. We have a SPOC for Comindware Tracker and we just keep him in loop while connecting with Comindware support.
  • Sales penetration
  • New markets
  • Follow up for leads
  • Cross-selling

Comindware Tracker Support

Phone support is available from 10 in the morning to 5 in the evening but not on the weekend. Though customer support is not 24/7 but they are really quick at resolving issues. Phone support is really courteous and determined to reslove issues at the earliest. We have had really good experience with them.
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Oracle Linux premier support is available at no extra cost to users for systems. However, we do not use it Linux.
Yes - Yes, we reported issues at multiple occasions when we were starting off with it. Whenever there is an issue with tracker we send mail immediately and connect with them over phone as soon as possible. As phone support is available during the day only and we just want to resolve issues the same day.

Using Comindware Tracker

You don't have to be from IT to get started and working on it. They have made it really simple from almost everybody to work on it. You get comfortable real quick as it is similar to Outlook. Max to max you won't take more than 2 weeks to get a hang of it.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Reporting function
  • Creating fields
  • Graphical form builder
Yes - Comindware works perfectly on all sort of phones and tablets. You really don't need to install it. All you have to do is to open it in a browser and put in your login details. It works fine on phone as well.