Great product!
November 28, 2017

Great product!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Concur Travel and Expense

Concur is used across our organization for travel booking and expense management for all our employees - from maintenance techs and drivers who have few expenses a month to our senior leaders who travel every week.
  • Mobile functionality - do the same things you do on a desktop, on your mobile application.
  • Matching expenses quickly and easily by building a bank of expenses just waiting for you to be ready to process a report.
  • Seeing variety of travel options, including airlines like Southwest, at a single glace.
  • Administrative/rules engine to keep travelers from overspending without justifications or approvals.
  • The hotel allocation is clumsy if the expense automatically feeds into the system.
  • There have been times the rate booking outside the system is slightly cheaper (like $.50 on a flight) with no explanation of why.
  • Concur has eliminated paper from our expense reporting process, saving countless trees and volumes of emails flying back and forth with attachments.
  • Our users (employees) love Concur, which makes it easy to get them to use it.
  • Policies and expense maxes built into the system have saved us probably thousands of dollars annually in unnecessary spending.
I can't remember the other products we looked at 4 years ago, but it was a clear decision to go with Concur and we are very glad we did.
I can't imagine a company with multiple travelers or expense reporters not benefiting from Concur.