Concur is a great product for expenses despite a few inconveniences
January 10, 2020

Concur is a great product for expenses despite a few inconveniences

Aubrey Miles | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

Concur Travel and Expense is being used across the organization by all departments that require travel or other expensing. It is very convenient to have one system that allows you to research, book, and enter reimbursement requests all in one. It really helps to streamline the process of entering travel and/or expenses and get the items approved in a timely manner.
  • Concur is an all-in-one tool, which makes it convenient.
  • An expense report is automatically generated if the booking is done through Concur.
  • Some of the fields for entering an expense report seem redundant or unnecessary.
  • Set-up for a new user is a bit cumbersome.
  • Concur streamlines the process of booking travel, which saves time.
  • Concur makes it easy for employees to track where their expenses are in the approval process.
Concur makes comparing different travel options a breeze. It is also very helpful that you can have certain activities paid right away with corporate funds instead of waiting to be reimbursed. It has really helped us book travel much more quickly, which has allowed us to have more travel requests approved. This helps drive collaboration across the organization.
From an employee perspective, I feel that Concur is very easy to use. It helps me stay organized and allows me to check exactly where each claim is in the approval process. I can then follow up with that specific person if needed. I can also use it to book travel with a company card and avoid waiting to be reimbursed in certain instances.
I think that despite its minor shortcomings and inconveniences, Concur Travel and Expense is a very useful tool that would be helpful for any business or organization that provides reimbursement for expenses. All of the issues are extremely minor, and the benefits greatly make up for them. It really is great to have an all-in-one tool to book and track both travel and other expenses.