Concur is a meeting planners dream tool for travel.

Concur Travel is being used by my whole organization with the primary use being by my meetings department. We use it to book all staff, speakers, and board travel. It helps us save money on group bookings as well as reduced travel agent fees. We don't use much of the expense features, just mainly the travel, hotel, and rental car booking features. It helps our company save time and money by not having to price hunt for flights or hotels.

We have not integrated concur with any other systems at our organization. We use it as a stand-alone product for travel bookings. We do not use the expense features to their fullest capacity either. We are a small organization and don't have the need for those extra features that a large business would.

Yes, it has allowed us to take better control of our travel booking procedures. Before Concur, everyone was booking individually with a travel agent and a $25 booking fee attached to it. Now, we have streamlined our booking process to have one department (meetings) booking all flights, with only a $5 booking fee attached. It has allowed us to get negotiated corporate rates on flights with American Express Travel saving us time and money. We no longer have to email back and forth with a travel agent to get our desired flight option. To me, the most innovative and useful part is being able to hold a flight for 24 hours without purchasing to get approval. This allows me to book speaker and non-employee travel with their approval before having to actually purchase the ticket. Saving us hundreds in change fees.

It has made the experience for me much simpler. It provides all flight options and prices in a grid (once your destinations and dates are entered). This takes all the guesswork out of finding the best flight and having to price match. The support team could use some work as the system sometimes has glitches and had been known to be down for hours. Concur overall has benefited our organization by helping us control travel costs and simplify the booking process for those involved.

The employee efficiencies my organization has experienced is the quick, controlled, and price conscious booking of flights. Before we were using Concur we had our travelers calling travel agency and booking their flights at will. We now do all travel booking in house with concur, making us more efficient and quality controlled.

I would have included more software to test. I had worked with Concur at a previous job and was confident in my knowledge of the programming and usage. So, I automatically went right for it when I was tasked with integrating a new travel system at my current job and did not vet other companies against it.