Item: Conductor
Rating: 10
Author: Ben Nusekabel

Overall Satisfaction with Conductor Searchlight

Use Cases and Deployment Scope

Conductor allows us to keep track of client keywords, anywhere they rank. More importantly, it allows us to make recommendations to improve our clients' organic rankings, resulting in more visits, and ultimately more revenue. I utilize this tracking for a number of clients, and prospective clients to provide weekly recommendations and improvements to their sites.

Pros and Cons

Pros

Keyword Tracking
Page Rankings
Content ideas

Cons

Link tracking
Keyword discovery
Page ranking for keywords not tracked

Return on Investment

Aided in showing increased rank
Makes reporting quicker
Makes reporting more accurate

Support Rating

Conductor support is far and away above everything else. Not only does every page of the tool have a help link that takes you exactly to the knowledge center page that you need, but every account has a client success manager to make sure you're making the most of your time with Conductor.

Alternatives Considered

I've used both Moz and Brightedge. Both of these applications have their merits. Conductor was already in use at my current job, and is a great app for what we need it for. Moz would be useful for smaller clients. Brightedge would be useful if we could bring in even larger, enterprise clients. Conductor hits the sweet spot for the clients we currently have.

Likelihood to Recommend

Conductor has a great user interface. It separates each individual part of an enterprise level keyword tracker into its own tool, allowing a novice SEO to glean important insights while allowing pro users to get to even more granular data. Actionable insights and reporting are found throughout the tool, and really help push client programs forward.

Conductor Feature Ratings

Using Conductor Searchlight

Usability

Conductor is super usable. The interface is bright and "cheery." They have prebuilt filters to get to the most useful ranking groups, and have a wonderful feature to export charts as images. Both of these features make getting data into reports every week quick and easy. Insight stream is great for getting to a particular issue or "win" to bring up to the client.

Comments

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Joe Taylor
(Vendor Representative) commented 8 years ago
Ben, thank you for this review and for being a great Conductor partner. We put a lot of effort into our UI, so our teams will be happy to see your positive comments. Still room to improve, but glad we are on the right track. Your compliments to our Customer Success team are truly humbling. We will work hard to maintain this high standard. For the critical feedback, we would love to get some more detail to pass on to Product. So you know, you can use Audience Intent Explorer and Domain Explorer to get ranks for untracked keywords and, more generally, for keyword discovery. Let us know what we can do to improve these features further. Thanks again and hope to see you at C3 2018. Joe Taylor Director of Customer Success jtaylor@conductor.com

Conductor - 5 Stars