Outstanding determination to help their customers succeed!
September 28, 2020

Outstanding determination to help their customers succeed!

Chelsea Amato | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conductor Searchlight

Conductor is currently being used by two members of the marketing team. For me, the business problem that it solves is both content creation and content optimization. We use Conductor to create content based off SEO search terms then we use the keyword function of the platform the add keyword in order for our content to perform better and be found through search results by new users. The other member on my team uses it for more advanced SEO reporting.
  • Customer success.
  • Content creation.
  • Content optimization.
  • YouTube video performance.
  • Social media integrations.
  • Content optimization.
  • Increase in content views.
  • Target new audiences.
The integration with Google Analytics helped us better monitor which content was performing well, what needed to be optimized, and finally what needed to be retired from our site because it was not getting enough traffic. Being able to have both the analytics from Google Analytics and the keyword from Conductor in one place, greatly aided in achieving our content goals.
The main aspect of my role is content creation, the collaboration between myself and our SEO expert on the team is greatly a result of both of us using Conductor in our every day roles. We worked together very well as a result of us both using and understanding the Conductor platform. It helps us both do our jobs better.
We are able to reach new customers as a result of Conductor. Using the content creation and content optimization aspects of the Conductor platform. When customers are searching for content that we are producing, we appear higher in the search results and have a better chance of working them further through the funnel.
I would say their support is what will put Conductor above the rest. Our customer support manager is fantastic. Both of the team members that use the platform meet with him about every two weeks to discuss what we have going on and how he can assist in helping us achieve our current goals. He is truly dedicated to our success and it is so refreshing to have someone that dedicated to helping us succeed after we have already purchased the platform.
I have not used any other SEO platforms in my career thus far.
The workspaces are a great addition to the platform that helps keep our team organized, allows us to see the projects that the various teams and departments are working on, and more. Using this feature we are able to keep our top priority projects in one place so that the team members can remain on the same page about the status of the various projects.

Conductor Feature Ratings

Keyword analysis
Backlink management
SERP ranking tracking
Competitive analysis
Site audit / diagnostics
Site recommendations
Local SEO
Mobile SEO
Global SEO
Multi-domain support
Integration with web analytics tools