Centralized way to manage all contracts in an efficient manner
October 20, 2025

Centralized way to manage all contracts in an efficient manner

Susang Ramesh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conga CLM

Conga CLM has been very useful for us, and we primarily use it to create, manage, and maintain contracts with our warehouse partners and our shipping partners. Earlier, there was no real clarity in terms of contracts, and we were facing major challenges in renewing the contracts, given the difficult tariff times. With the introduction of Conga CLM, all this process has been streamlined

Pros

  • Cross team collaboration is very smooth and easy with Conga CLM
  • Integration with PIM solutions and CRM platforms is very much efficient
  • Pre approved templates are very good and help us close deals and frame contracts in a much quicker way

Cons

  • There are very less customizations available within Conga CLM which could be improved
  • The Obligation management capability of Conga CLM needs more work
  • There are very less help articles available which makes it very much tricky for new users to start using the platform
  • With efficient contract generation, we have managed to boost our overall revenue by 14% last Quarter.
  • Conga CLM has a contract repository which helps us search for specific contracts. This has saved a lot of time for us, enabling us to do more.
  • With the in-built AI capabilities, the number of errors have drastically reduced and our overall efficiency has improved by 20%
I would definitely say Conga CLM is very easy to scale. Being a cloud solution, it is very easy to deploy and maintain and can also be accessed across locations. The data security that Conga CLM offers is also of the highest quality. We ourselves started Conga CLM with 1 team and have expanded Conga CLM to 4 internal teams.
Definitely, Conga CLM has simplified our entire Contract lifecycle management process. Right from the creation of a contract to adding contingencies, maintaining multiple contracts till the termination of a contract, everything is very easily managed by Conga CLM. Conga CLM is our one-stop solution. Our overall business process efficiency has greatly improved thanks to Conga CLM

Do you think Conga CLM delivers good value for the price?

Yes

Are you happy with Conga CLM's feature set?

Yes

Did Conga CLM live up to sales and marketing promises?

Yes

Did implementation of Conga CLM go as expected?

Yes

Would you buy Conga CLM again?

Yes

One of the best things about Conga CLM is the built-in templates available for contract generation. This saves a lot of time and effort for us. Additionally, many different teams can work on the contract simultaneously, as there is more visibility in the work we do with Conga CLM. Cross-team collaborations become that much easier with Conga CLM, which I like very much.

Conga CLM Feature Ratings

9.3
Contract creation
10
Contract templates
10
Clause library/saved fields
9
Guided logic
8
9.3
Contract sharing
10
Contract editing
10
Collaborating on contracts
10
MS Word plug-in
8
Approval process
9
Interdepartmental workflows
9
9.5
Contract database
10
Contract search
10
Contract milestone reminders & alerts
9
Custom contract reports
9
Tracking contract status
10
Compliance check
9
9.8
Contract Storage
10
Document Management
10
Advanced Search and Filtering
10
Version Controls
10
Customizable Contract Templates
9
Workflow Acceleration
10
E-Signatures
9
Reminders and Alerts
10
Analytics and Reporting
10
Integration with other Systems
10

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