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Great product with excellent customization potential and support
June 27, 2022

Great product with excellent customization potential and support

Brendan Liverman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Contify

Automated competitor monitoring (on-demand and weekly digests of public news/commentary) that is curated by a live team, quarterly summaries synthesizing key trends from these competitor developments. Saved us having to hire a dedicated analyst at a much lower cost, with consistently high quality that makes it appropriate for direct consumption by both our strategy group and executive leadership team. Combining their material with our internal data makes the insights even stronger.
  • Real-time monitoring of public sources
  • Searchable and customizable database/dashboard
  • Hybrid ML/manual team support
  • Analyst team onboarding/training
  • QC on email newsletter formatting
  • Dedicated live support team
  • Saves us $50K/year or more in analyst costs

Do you think Contify delivers good value for the price?

Yes

Are you happy with Contify's feature set?

Yes

Did Contify live up to sales and marketing promises?

Yes

Did implementation of Contify go as expected?

Yes

Would you buy Contify again?

Yes

Works best for monitoring high-volume markets and competitive sets where there is a need to cut through the "noise" that you would get with simple Google screens and search alerts. Less suited to super-niche areas where a lot of the relevant developments are reported in specific industry publications or behind paywalls.