Great tool but old interface and complex features
Anonymous | TrustRadius Reviewer
August 19, 2019

Great tool but old interface and complex features

Score 7 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Learning Suite

Overall Satisfaction with Cornerstone OnDemand

Cornerstone OnDemand is used by several departments in my organization. My department looks after teammates training and development. We use the learning suite of Cornerstone OnDemand to deliver classroom training and online courses, report on completion, assess learning, and evaluate adoption and understanding.
  • Office hours are a great resource for those issues where you need to discuss with an expert on the steps you are following.
  • Online courses/Learn it live: great training resource for administrators, you can find all details and information on the features of the site.
  • Communication and updates: all the information on product changes, updates, and new features are communicated in a timely manner.
  • Reporting: a new reporting system has been announced, but its been on early adopter for a long time. Still missing features from the previous version that are necessary.
  • Events and sessions: it's a process that takes forever, I know there is a new version available but it's not suitable for my org, so I am stuck with pages and pages of options, boxes to flag/un-flag, and no option to update all sessions in one go. The option "Start and End times for all Sessions to display to Users in their Time Zone" does not work properly. There are so many things to consider that sometimes you have no idea where to check to fix issues.
  • Data load wizard: it's a great tool and idea, but it's so sensitive. If you do not do format or add all the information in the exact way the system wants, you can spend hours trying to find out why it's giving you an upload error.
  • Online courses: the versioning feature creates a lot of issues and it's not easy to complete. The modification feature is mostly useless because the modified file has to be exactly the same as the original one, and it there is the smallest thing that makes the file change, you cannot modify. It's too restrictive.
  • Online help: there is a ton of help in there, but it's very difficult to find it. The search only allows you to search for a word, not multiple words, and that makes finding what you need a challenge. Sometimes the same terms are used for multiple features, so you end up with irrelevant information.
Cornerstone is great for reporting. The reporting capability allows you to report on multiple fields and with a great level of granularity. There are some minor issues with the current reporting that will be easily solved by the new version. You just have to make sure that the users' information you give to Cornerstone is the right one and you have all your custom fields in their system. If that is not the case, reporting might prove difficult.

Cornerstone OnDemand Feature Ratings

New hire portal
Not Rated
Manager tracking tools
Not Rated
Compliance tracking and reporting
Not Rated
Corporate goal setting
Not Rated
Subordinate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Performance plans
Not Rated
Plan weighting
Not Rated
Manager note taking
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
Not Rated
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
Not Rated
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
Not Rated
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
Not Rated
User Permissions
Not Rated
Notifications and Alerts
Not Rated
Reporting
Not Rated
Course authoring
4
Course catalog or library
4
Player/Portal
Not Rated
Learning content
3
Mobile friendly
Not Rated
Progress tracking & certifications
Not Rated
Assignments
7
Compliance management
Not Rated
Learning administration
7
Learning reporting & analytics
5
Social learning
Not Rated