Great tool but old interface and complex features

Reporting: a new reporting system has been announced, but its been on early adopter for a long time. Still missing features from the previous version that are necessary.

Events and sessions: it's a process that takes forever, I know there is a new version available but it's not suitable for my org, so I am stuck with pages and pages of options, boxes to flag/un-flag, and no option to update all sessions in one go. The option "Start and End times for all Sessions to display to Users in their Time Zone" does not work properly. There are so many things to consider that sometimes you have no idea where to check to fix issues.

Data load wizard: it's a great tool and idea, but it's so sensitive. If you do not do format or add all the information in the exact way the system wants, you can spend hours trying to find out why it's giving you an upload error.

Online courses: the versioning feature creates a lot of issues and it's not easy to complete. The modification feature is mostly useless because the modified file has to be exactly the same as the original one, and it there is the smallest thing that makes the file change, you cannot modify. It's too restrictive.

Online help: there is a ton of help in there, but it's very difficult to find it. The search only allows you to search for a word, not multiple words, and that makes finding what you need a challenge. Sometimes the same terms are used for multiple features, so you end up with irrelevant information.