Highly recommend!!
November 02, 2021

Highly recommend!!

Natsumi Minagawa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CounSol.com

I really like CounSol.com. It is a user friendly software. I use this to organize my patient information such as progress note, documents, health insurance formation. I use this platform for Telehealth as well. I also like their costumer services. Customer service representatives are very responsible. They alway answer quickly which is tremendous help. I definitely recommend CounSol.com for your EHR software.

Pros

  • Customer service
  • User friendly
  • calendar

Cons

  • flexibility in their template
  • video platform quality
  • easiness for patients to create their account
  • Calendar
  • Appointment reminder
  • Electric filing
  • Electric documentation
  • saving time for documentation
  • saving time for filing
  • easy and secure storing patient information
I have not tried any other software for EHR but compared withTherapyNotes. I did not find big differences beside the bland name. I decided to use Coun.Sol.com because my therapist friend was using it.

Do you think CounSol.com delivers good value for the price?

Yes

Are you happy with CounSol.com's feature set?

Yes

Did CounSol.com live up to sales and marketing promises?

Yes

Did implementation of CounSol.com go as expected?

Yes

Would you buy CounSol.com again?

Yes

Someone who practices counseling services with either alone or multiple practitioners. Changing plans is easy and flexible so someone who likes flexibility for their services might be suitable. You do need to make any contract to use this software. You don't also need to pay too much upfront. They have several plans. I think anyone can be appropriate for CouSol.com

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