A Great Solution Even If it Has Room For Improvement
May 25, 2022

A Great Solution Even If it Has Room For Improvement

Aaron Highsmith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cove Data Protection (formerly N-able Backup)

We offer Cove as a backup solution to our contract customers for both servers and workstations. We are currently utilizing it to protect and backup over 200 devices across multiple organizations. In our line of work, this has been one of the best defenses against ransomware attacks but has also helped us to recover documents that have been accidentally deleted or lost as well as recover from unexpected hardware crashes.
  • Individual file recovery
  • Full system backup/recovery
  • Backup archiving
  • Reporting
  • Troubleshooting information/tools
  • Notifications
  • Integrates well with other systems we are already using
  • Allows quick response to individual file recovery
  • Provides an extra layer of security against cybersecurity threats
Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.

Do you think Cove Data Protection delivers good value for the price?


Are you happy with Cove Data Protection's feature set?


Did Cove Data Protection live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cove Data Protection go as expected?

I wasn't involved with the implementation phase

Would you buy Cove Data Protection again?


Recovering specific files back to their original or to a new location. Full recovery of a system after a ransomware attack or hardware failure. Has decent integration with N-able RMM. Checking and troubleshooting backup health can be problematic as the error codes do not clearly indicate the cause of the issue. Providing customers with data and reporting is sometimes lacking.

Cove Data Protection Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression
Flexible deployment
Management dashboard
Platform support
Retention options