Web Hosters Relax!
Updated April 02, 2021

Web Hosters Relax!

Matthew Ingram | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with cPanel

We use cPanel to host websites and email for ourselves and our customers. We also use it for relaying email from various services and hardware that we monitor. It provides a nice central location to manage these types of things. We probably do not use it on the scale that a full blown website hosting company would.
  • Email hosting is top notch.
  • Website hosting is very flexible and secure.
  • Not a big fan of Exim but it does work well.
  • I wish it could backup directly to S3 instead of a folder that is then uploaded to S3.
  • It is not very expensive.
  • We run on a VPS and requirements are low.
A long time ago we used HSphere, but development stopped when they were acquired. We had to find something else. We tried Plesk, but it was a nightmare. When we looked we wanted something kind of fault tolerant. cPanel is so easy to move and backup, if a server does go down, we can have the customer back online in minutes.
I have never had to call cPanel. I have always been able to find a solution. Since it is so popular, you can find tons of resources. It is using open source products like Exim, Apache, PureFTP, etc; you can find tons of resources for those as well.

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Anyone hosting websites and email, this is the perfect product. Multi-tenancy is awesome as you can have reseller accounts that can control many regular accounts. Customers rarely need to access the command line, so that saves on support calls. We are more of an IT company, so we use it for other things related to IT. It you do not have the means to justify the cost of cPanel, I would look at other solutions.

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