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Excellent customer service, good features, flexibility and accessibility.
April 23, 2022

Excellent customer service, good features, flexibility and accessibility.

Devin Mulvey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crownpeak TagControl

It is an exceptional work tool, it has allowed us to create unique experiences, create an accessible and optimal workflow, it is one of the best solutions for large and small teams because it helps improve collaborations, marketing and maximizes quality in the content created and experiences with customers, Crownpeak is a tool through which we can obtain greater performance.
  • It provides incredible functions to manage all the documents, content, and workflow of our organization.
  • It allows you to create reports of all the content created and carry out an analysis of it.
  • It is a great tool for remote collaboration with our entire work team.
  • It gives us customizable templates for our content and multi-channel marketing.
  • customer service is wonderful and is always attentive to the needs that we may need.
  • It really has not presented any disadvantage and this is something extremely important for our organization.
  • Has created a positive impact on our business, making a return on all of our content.
  • Through Crownpeak we can manage all the content of our websites and create unique experiences with all clients.
  • Its price is accessible and it provides us with digital quality, always counting on the best in artificial intelligence technology.
  • Thanks to tag management we can maximize productivity and generate more customer traffic on our website.
One of the most similar solutions to Crownpeak is the Yext tool because it has a good set of functions that can be managed from content to customer experiences, it is fascinating to be able to track all user interactions through users, in the same way as in Crownpeak that allows all users to create digital experiences.

Do you think Crownpeak Digital Accessibility and Quality delivers good value for the price?

Yes

Are you happy with Crownpeak Digital Accessibility and Quality's feature set?

Yes

Did Crownpeak Digital Accessibility and Quality live up to sales and marketing promises?

Yes

Did implementation of Crownpeak Digital Accessibility and Quality go as expected?

Yes

Would you buy Crownpeak Digital Accessibility and Quality again?

Yes

The support is one of the best I have seen, it has created a good impact because we have received good attention and they have provided us with excellent solutions.
it is very likely because it provides functions and characteristics suitable for any organization, customer service works in an organized way and responds to requests as soon as possible, implementing this tool in our organization has been very easy, it keeps track of all activities, visitors, customer engagement and sentiment is possible using Crownpeak.