Reliable CMS With Unsurpassed Support
December 17, 2019

Reliable CMS With Unsurpassed Support

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crownpeak DXP

We use Crownpeak DXM as the CMS for our enterprise website for US and International. We are also looking to expand the CMS to our product websites.
  • Lots of flexibility.
  • Easy to use user interface.
  • Platform runs slowly.
  • Brand not well known in industry.
  • Reduces reliance on IT resources.
  • Reduces reliance on developers to update marketing content.
The support we receive is great. Our inquiries are responded to very fast, and we have had no turnover on our account for nearly 5 years which is almost unheard of. This means our support team has a lot of domain knowledge and familiarity with our unique set up making troubleshooting and break/fix inquiries fast and easy.
Flexible to publish content almost anywhere. Easy to scale for enterprises with multiple web properties. Great up time and support. Does require development resources.

Crownpeak CMS Feature Ratings

WYSIWYG editor
Code quality / cleanliness
Admin section
Page templates
Mobile optimization / responsive design
Publishing workflow
Form generator
Not Rated
Content taxonomy
SEO support
Bulk management
Availability / breadth of extensions
Not Rated
Internationalization / multi-language
Role-based user permissions

Crownpeak DXP Implementation

We are able to deploy content relatively quickly. We have a dev, stage and prod environment so we can QA content quickly and feel confident about what we publish to production. The input templates are slow to load at times, but publishing is quick and straightforward.