Better Alternatives To Be Found
November 16, 2013

Better Alternatives To Be Found

Andrew Kessler | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Software Version

10

Overall Satisfaction

  • Ability to merge data from multiple sources with ease
  • Ability to create sub-reports is very helpful.
  • Ability to export as a PDF is a big plus.
  • Licensing fees are excessive
  • Did not want to connect to our server without extended 3rd party help.
  • Laying out the reports can be quite tedious and needs to have functionality improved
  • real-time reporting is very helpful for employees and decision making.
  • Very expensive to implement.
  • Licensing fees make us wonder if there is a better alternative.
Not really my decision, but I feel there are better alternatives out there. If I had my way I'd go for an open source program that would have the ability to connect to multiple data streams with a lot less hassle. I'd also like to have a better WYSIWYG interface.
I would tell the colleague to look into another option first. If they had no choice, be sure to read a couple books or take some classes to better understand how Crystal Reports functions. I also found online forums to be of help, but the differences between versions caused some headaches receiving help.