Overall Satisfaction with CustomerSuccessBox
CustomerSuccess Box is used by our organization for almost a year now and we are using it for the Customer Success Department here at Netcore.
- Managing daily task list.
- Regular alerts on important client KPIs.
- Planning and execution of projects using playbook functionality, etc.
- Helps in managing a daily task list for customer success managers.
- Proactive alerts on tracking important Client KPIs.
- Playbook option which helps manage projects for clients.
- Task list can have a sub tasks option to create a much more detailed view of each task.
- Helps effectively manage time for CSMs and has led to lesser escalations from customers.
Do you think CustomerSuccessBox delivers good value for the price?
Yes
Are you happy with CustomerSuccessBox's feature set?
Yes
Did CustomerSuccessBox live up to sales and marketing promises?
Yes
Did implementation of CustomerSuccessBox go as expected?
Yes
Would you buy CustomerSuccessBox again?
Yes