Item: Cvent Surveys
Rating: 10
Author: Mary Ann Hall

Use Cases and Deployment Scope

We utilize Cvent Surveys by taking polls, forms, complex registrations for VIP registrations and quick surveys post registration to building events. All surveys we send out help us to build a better and more user-friendly registration, it also gives the build of the event some insight into the wants and needs of the audience.

Pros and Cons

Surveys
Registrations
Post event build data

More levels of sub questions

Return on Investment

Made it easy to collect data from potential attendees to build better registrations
Quick and easy way to collect data for information

Alternatives Considered

Cvent survey does exactly what we need it to. There is no reason to look at other products. That effort can be used elsewhere. Information that is kept within the same program makes it easier to compare data across the board and certain functions will not have to be repeated from the foundation since most of the information will flow into other programs within Cvent and we won't have to type all the information over again. It saves time, which is not what a lot of people have.

Key Insights

Do you think Cvent Surveys delivers good value for the price?

Yes

Are you happy with Cvent Surveys's feature set?

Yes

Did Cvent Surveys live up to sales and marketing promises?

Yes

Did implementation of Cvent Surveys go as expected?

Yes

Would you buy Cvent Surveys again?

Yes

Other Software Used

Cvent Event Management, Cvent Event Diagramming, Cvent Onsite Solutions, Cvent Surveys

Usability

This program is so versatile to be able to do whatever is needed. There isn't a time that I have built a survey that hasn't done exactly what is needed. No matter how complicated the questions are, the data that is put out is easy for leadership to read and understand. That is what is needed. They shouldn't have to go through complex data and spend a lot of time trying to analyze it.

Support Rating

Cvent is quick to reply and answer any questions I might have, as well as suggest information I was not aware of or help with elements of the survey that I did not understand. They are always helpful and polite, no matter how long it takes to get something done.

Likelihood to Recommend

Cvent Surveys is well suited for gathering post-event data from the audience. It has easy reporting and gives information from the audience that we would not normally have without speaking to each potential attendee separately. The program also allows us to collect data on flight information using sub questions for attendees.

Cvent Surveys review

Overall Satisfaction with Cvent Surveys