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Cvent Surveys

Score9.2 out of 10

27 Reviews and Ratings

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What is Cvent Surveys?

Cvent Surveys (formerly Inquisium) is an online survey tool. Cvent's main offering is an event management platform. Cvent Surveys covers several survey use cases, including sample surveys, customer satisfaction & feedback, employee satisfaction & feedback, event feedback, and training & development. Features of the software include survey creation, survey templates, question types, and survey reporting. If you're looking for great online survey software or a feedback management platform, you've come to the right place. With Cvent Surveys, the user can create survey programs that produce insights for smart decision making.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Cvent Surveys has to offer, as determined by TrustRadius' reviewers.
Based on 27 ratings of Cvent Surveys's features
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Top Performing Features

  • Changes to live survey

    Users can make changes to live surveys after they are published.

    Category average: 8.4

  • Custom logo/branding

    Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

    Category average: 7.8

  • Multiple question types

    Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

    Category average: 8.7

Areas for Improvement

  • Standard reports

    Includes canned reports that allow users to generate and share accurate survey results.

    Category average: 7.9

  • Survey templates

    Includes a selection of pre-made survey templates for different types of surveys.

    Category average: 8.2

  • Themes

    Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

    Category average: 7.3

Reviews

What users are saying about Cvent Surveys.
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Cvent Surveys review

Mary Ann HallView profile
Event Management Specialist in Corporate at Federal Reserve Bank of Dallas (1001-5000 employees employees)

Use Cases and Deployment Scope

We utilize Cvent Surveys by taking polls, forms, complex registrations for VIP registrations and quick surveys post registration to building events. All surveys we send out help us to build a better and more user-friendly registration, it also gives the build of the event some insight into the wants and needs of the audience.

Pros

  • Surveys
  • Registrations
  • Post event build data

Cons

  • More levels of sub questions

Return on Investment

  • Made it easy to collect data from potential attendees to build better registrations
  • Quick and easy way to collect data for information

Other Software Used

Cvent Event Management, Cvent Event Diagramming, Cvent Onsite Solutions, Cvent Surveys

Usability

Cvent Surveys for Meetings and Events

Incentivized
Kayla Sisco
Program Manager in Customer Service at Meetings & Incentives (51-200 employees employees)

Use Cases and Deployment Scope

Cvent surveys are most often used after an event or meeting to collect post event feedback. Sometimes it is used in advance of a meeting or event to collect data that we need to assist with planning, such as best dates or locations. Surveys are also used in the middle of planning at times, to help with quick information that we need to collect.

Pros

  • Easy to use
  • Easy to customize
  • Many options
  • Easy for the users
  • Easy to run reports

Cons

  • Reporting can be a little frustrating at times
  • It's another separate product to add on to Cvent - so an additional fee
  • Data doesn't connect directly to a person or event, which would be a helpful feature

Return on Investment

  • Product is another add on, which can be a difficult expense to sell
  • Many other products are available
  • Clients want to use their own service or emails instead due to cost

Alternatives Considered

SurveyMonkey

Other Software Used

SurveyMonkey

Surveys for events is a need!

Incentivized
Verified User
Employee (51-200 employees employees)

Use Cases and Deployment Scope

Our company uses Cvent Surveys to gather information from our attendees for breakout sessions in order to give feedback to the speakers and make sure the information we are teaching is relevant. Before Cvent Surveys, we had to manually gather what people wrote and input it in an excel document. Now, all I have to do is select which survey I want and it organizes it in a document perfectly. It’s very convenient and saves me and my team a lot of time on prepping surveys for our marketing team.

Pros

  • Organizes feedback into 1 document.
  • Allows different surveys to be pulled, such as main session surveys and breakout session surveys.
  • Gives additional data, such as graphs on attendance per session.

Cons

  • It was a little tough to find the correct survey report to print. Maybe make them a sub category at the top that has the breakdown for each type of survey.
  • Having the option to automatically pop up surveys after a session, but also allow people to click into too.
  • Giving incentives to filling out surveys. Feedback is key to have.

Return on Investment

  • Significant increase in attendee survey completion.
  • Increase in general survey completion.
  • Decrease time to pull surveys and send out so I can have more time in my day.

Other Software Used

monday.com, Microsoft Teams

Usability

Easy to Use Survey Tool

Incentivized
Verified User
Analyst in Corporate (201-500 employees employees)

Use Cases and Deployment Scope

Adding Cvent Surveys allowed us to integrate our event management system and our survey/feedback tool into one software. We previously used a third party that required a separate survey for each session and now we only have to maintain one survey.

Pros

  • Ease of Use
  • Design Options
  • Data Collection

Cons

  • Reporting
  • Access for survey results
  • Automated notifications when a survey is submitted

Return on Investment

  • Ease of data collection
  • Increase branding opportunities

Alternatives Considered

Typeform

Usability

Inquisium is a Great Tool when used with Cvent

Incentivized
Moises LopezView profile
Public Events Coordinator in Marketing at VitalSmarts (51-200 employees employees)

Pros

  • Survey Emails
  • Surveys are easy to build
  • Surveys look good even from the templates
  • Surveys are easy to report on
  • Surveys are easy to preview
  • The diversity of questions is great
  • Page break feature is intuitive

Cons

  • Not easy to send test emails
  • Sometimes the auto send feature does not send
  • The categories for attendee status is a little confusing as it is not clear whether the status pulls from the event status or the survey status.

Return on Investment

  • We know what to change in our events
  • We are able to ask better questions and use the answers to make changes
  • We can track the performance of our Trainers to see what needs to be improved

Alternatives Considered

Survey Monkey and Qualtrics

Other Software Used

Cvent Event Management, DPS Outlook Office, Salesforce Partner Management

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