Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
Events from start to finish
Cvent is for all orgs
Review 2023
Cvent Event Management a Clear Winner in the Space - For a Price
Cvent - Your One Stop Shop for Excellent Event Management!
Cvent Event Management is a game changer!
Avid Cvent Event Management User
Wealth of Knowledge
Cvent - Innovative and Dependable
Comprehensive and Customizable Event Management!
Cvent Event Management makes meeting management that much easier
Cvent Event Management makes event planning and execution seamless!
Cvent for Universities with TouchNet
Cvent Event Management is the BEST for Events!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Registration, RSVP, and ticketing (34)8.585%
- Attendee list export (32)8.585%
- Event analytics (33)8.282%
- Email marketing (34)7.979%
Reviewer Pros & Cons
Pricing
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Features
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
- 8Responsive Design for Web Access(31) Ratings
Web design aimed at producing easy-to-read sites across a range of different devices.
- 8Mobile Application(30) Ratings
A dedicated app for iOS and/or Android.
- 8Dashboard / Report / Visualization Interactivity on Mobile(29) Ratings
In-app dashboard reports and data visualization.
Online Meetings / Events
Features related to hosting and attending meetings and events online.
- 8Calendar integration(27) Ratings
Scheduling capabilities integrate with users’ Calendars.
- 8.2Meeting initiation(25) Ratings
Meetings can be easily initiated, whether they are scheduled or on the fly.
- 7.9Integrates with social media(21) Ratings
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
- 8.9Record meetings / events(17) Ratings
Meetings and webinars can be recorded for playback.
- 8Slideshows(17) Ratings
Presenters can present slideshows during the meeting within the web conferencing platform.
- 8.7Event registration(30) Ratings
Attendees can register in advance for upcoming online events (such as webinars).
Online Events Collaboration
Features related to collaboration between attendees during web conferences, webinars, and other online events.
- 8.2Live chat(21) Ratings
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
- 8.2Audience polling(24) Ratings
Presenters can ask for audience input.
- 8.4Q&A(25) Ratings
Attendees can ask questions during the presentation.
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
- 7.9User authentication(31) Ratings
Administrators can require users to authenticate their identities before joining a meeting.
- 7.8Participant roles & permissions(28) Ratings
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
- 8Confidential attendee list(28) Ratings
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Online Events Marketing
Features related to the marketing and branding of online events, and use of online events for marketing purposes.
- 8.1Branding options(30) Ratings
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
- 8.2Integration to Marketing Automation(21) Ratings
Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.
- 8.5Attendee list export(32) Ratings
The ability to export lists of event participants.
Virtual Event
These are features for Virtual Event software.
- 8.5Registration, RSVP, and ticketing(34) Ratings
Attendees can register, RSVP, and/or purchase tickets for the event in advance
- 7.9Email marketing(34) Ratings
Personalized email marketing to registered attendees, either within the software or through integrations
- 8Livestreaming(21) Ratings
Events can be broadcast live to hundreds or thousands of attendees
- 7.6Audience engagement(29) Ratings
Interactive features like live chat, polls, Q&A, and gamification
- 8.3Event recording(22) Ratings
Events can be recorded so that attendees can rewatch presentations at a later time
- 7Virtual booths(20) Ratings
Sponsors can set up customizable virtual booths that attendees can visit
- 7.1Networking(22) Ratings
Video and text chats specifically for attendee networking are available
- 8.2Event analytics(33) Ratings
Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(458)Attribute Ratings
- 9.8Likelihood to Renew29 ratings
- 5.7Availability3 ratings
- 7.3Performance3 ratings
- 8Usability29 ratings
- 5.2Support Rating75 ratings
- 8.2Online Training2 ratings
- 6.4In-Person Training2 ratings
- 7.6Implementation Rating13 ratings
- 7.3Configurability1 rating
- 9Product Scalability3 ratings
- 5.5Ease of integration2 ratings
- 7.3Vendor pre-sale2 ratings
- 7.3Vendor post-sale2 ratings
Reviews
(1-25 of 278)Excellent event management tool
- Email communications
- Updating clients - attendee hub
- Reporting
- Languages - AI for translations
- More attendee hub features
we use it less so for industry events that we are attending.
Events from start to finish
- Collecting data all in one place, and making it easily accessible.
- Fast to pick up and easy to use.
- Easy to teach to new colleagues
- Occasionally new features are rolled out with little to no warning, which can have an impact on my day-to-day
- There is a lot of button clicking on the platform!
Cvent is for all orgs
- Customization
- Marketing
- Customer Support
- Sales
- Process Forms
- Waitlist managment
- capacities
Review 2023
- Registration process
- Feedback
- Analytics
- UK language over USA
- Feedback survey testing
Cvent Event Management a Clear Winner in the Space - For a Price
- Event landing pages are fully customizeable with your company branding, and the latest version of the landing page creation tool, "Flex", is a true WYSIWYG tool, requiring no HTML coding knowledge.
- There is a robust survey tool add-on, Inquisium, which allows you to survey your attendees, and even sync their responses to your CRM.
- Contacts/invitees functionality is very robust. You can easily track who you've sent event invitations to, whether they've opened the invite, registered, declined, etc. And you can sync this data to Salesforce Contacts and Salesforce Campaigns to make it easy for your sales team to see who has registered (without having to constantly ask you!).
- There's a robust venue sourcing and RFP tool integrated in the system!
- Cvent can be integrated with Zoom for a seamless experience for webinar attendees.
- So many modules or functions are "add-ons".
- Subscription prices have creeped up over time.
- Per person registration can be very expensive over time.
- They need to do a better job of allowing clients to report on ANY data points.
Cvent - Your One Stop Shop for Excellent Event Management!
- Cvent provides one central location for all attendee requests/needs
- Cvent's supplier network is unbridled in the industry. It's a complex tool that allows you to drill down to what you're really looking for.
- Cvent's integrations are comprehensive, including: Passkey, CrowdCompass, Inquisium and Salesforce.
- Cvent is continually improving and adding to it's product suite to provide solutions for the end user.
- Cvent's FLEX registration system is new as of 10/31/18 and there are still some kinks to work out. Cvent would like it to be it's primary registration tool as it's clean and provides lots of flexibility, but there are many features not available yet.
- There are some inconsistencies in some of the layouts in Cvent-- not every screen looks the same.
- Importing information within Cvent can be difficult, as they require very specific information/formats. If you don't get it right the first time, it can be cumbersome to figure out what is needed.
- Cvent tends to sunset features that negatively impact it's end user.
Cvent Event Management is a game changer!
- Customized event websites
- Customized event emails and communcations
- Salesforce app integration
- Registration and attendance tracking
- Real time Salesforce app information sync
Avid Cvent Event Management User
- Reporting features
- Organized data
- User friendly
- Updating attendee info - without access to my clients full account, I get stuck and can't update an email or incorrect spelling
- People are constantly skipping hotel and/or airline requests
- Make a report that pulls absolutely every single thing collected in a website
Wealth of Knowledge
- Registration is very easy with the drag and drop features in flex
- New Surveys are so much easier than the older version. Drap and drop features here as well.
- Socail tables, now diagramming and seating is seamless
- Commiunity information should be available under the new look/experience of Cvent.
- The administration courses should be broken down to simplify learning.
- QR codes should be implemented in the new surveys.
Cvent - Innovative and Dependable
- Connects attendees with information for their event.
- Allows us to safely collect data and information from our attendees needed to provide to our vendors.
- Allows us to organize data and build out custom reporting needs.
- Sometimes glitches - but these things can happen on any tool.
- Maybe feature more classic features into FLEX.
Comprehensive and Customizable Event Management!
- Online registration
- Data Collection
- Custom Websites
- Payment Processing
- Expensive
- Customer Service
- Frequent changes to the platform to learn
Cvent Event Management makes meeting management that much easier
- Reporting
- Built in widgets to collect information
- Planner alerts
- In my experinece, I sometimes we find pop up boxes when for ex we are changing an attendees session to not show all information and you don't realize until you scroll down it is asking additional questions.
- I can't always find things I need in the online help searches. In my experience, often unless you get lucky with a specific wording, it's hard to find articles to help with issues.
Cvent Event Management makes event planning and execution seamless!
- Registration pages and options
- Easy site building
- Reporting
- Tech help and customer service
- Speaker Resource Center
- Data tags in Session descriptions
- 15 minute idle before getting logged out
Cvent for Universities with TouchNet
- Coordination - they are great at coordinating you with members of their team to best solve your issues.
- All-Inclusive - Cvent is a full package software offering supplemental items for conferences.
- Communication - My team has been impressed with the follow up and ongoing communication of the Cvent team.
- Transparency - We had issues when we started with transparency of what the software could accomplish due to TouchNet.
- Cost - We have found the costs to be a bit high at times. This is in particular for Social Tables and when we have had to renegotiate contracts.
- Classic Vs. Flex - Classic is being discontinued but we found that it offered more than Flex a few years ago.
Cvent Event Management is the BEST for Events!
- Premium support
- Attendee hub assistance
- Community
- Email bugs
- Reporting bugs
- Alphabetical organizing in fields
Cvent Event Management Review
- Registration
- Event website
- Payments
- Attendee hub
- Appointments
- Engagement game
Cvent Event Management is a catalyst for success
- Easy registration workflow
- Simple website creation
- Good reports
- Easy payment management
- Email functionality
- No other suggestions for improvement, the platform offers a lot
- No other suggestions for improvement, the platform offers a lot
An app that does it all
- User friendly
- Customizable
- Accessibility to reports and surveys
- Schedule page can be a little easier to navigate
- Having the option to be on a waitlist on the app so it can be added to your schedule if you can go in to the session.
- Have the option to use Face ID to get into app after initial login.
Select Cvent!
- Professional online event registration.
- Outstanding customer service team.
- Run reports with ease.
- Some features are time consuming, i.e. too many clicks.
- Takes a lot of time to learn the layout.
- Things are changing often (usually for the better) but you really need to take time to relearn where things are located.
Cvent
- Admin user interface
- Registration paths
- Access portal
- Flight requests for multiple stops/flexibility
- Easier editing interface for building websites
- Reports to load faster
Great centralized tool
- Customer support
- Ease of usage within platform
- Streamlining registration process
- How to implement new features
- Ease in locating resources
- Generating reports
Event Management Made Easy!
- Reporting
- Attendee Data
- Modifying Requests
- Publishing and Saving
- IT timeliness
- Optional vs included session editing
Love Cvent!
- Custom Reporting.
- Emails that we can send to clients are amazing!
- The websites we are able to build are great especially with the custom features.
- The publishing of reports, parking reports was so much easier.
- The speed I feel has slowed down with all the changes.
- The hotel module more flexibility.
Cvent Event Management
- Create RFPs
- Attendee Hub for one stop shop
- As a travel coordinator I wish there was a function were we could move all travel needs for events and be able to create a personalized itinerary for each participant.
Review from Pharma
- Globalization
- Integrations
- Flexibility
- API data access to selected fields