Cvent Event Management
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,...
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
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Reviews
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A Feature Rich Event Management Platform
- Complete histories of attendance and email traffic with all parties associated with events
- WYSISYG Website and Email platforms that are easy to use for those not familiar with HTML
- Stored libraries of assets like speaker information and registrations questions that can be utilized across multiple events
- More streamlined user interface
- More flexibility for users that have better familiarity with HTML
- Less clunky design tools within the pre-made widgets used in the web interface
Review of Cvent Event Management
- Online Registration
- Reporting
- Marketing of Event
- Emails to potential and registered attendees
- Would like a better way to view Speaker Resource Center uploads.
- Would like more flexibility in design of website and emails
Cvent Review
- Integrations
- Collecting data
- Registrations
- Needs to be a little easier to find your way around
- Step by step navigation
- Easier to follow
- Badges and Certificates designer
Cvent Offers Full Service Meetings Management Tool
- Meeting Registration
- Meeting Websites
- Reporting
- Don't promote products years before they are truly ready for release
- Don't release new products until they are bug free and in parody with old versions
- Better communicate changes to your clients
- Integrations
Cvent Event Management is Useful, But Not the Most User-Friendly
- Clear display of agenda items
- Easy-to-use attendee reporting
- Quick weblink customization for marketing analytics
- It's really difficult to know if an attendee actually showed up to the session
- Subsequent surveys that are contingent upon attending the event are not possible. Only surveys to the general attendee list are possible (so you don't ever know if they attended)
- Exporting reports or agenda items is not easy or sometimes possible.
- The agenda builder / editor is very tedious and not as user friendly to an inexperienced user.
We trust Cvent Event Management with our events because we know they support us each step of the way
Cvent Event Management has continued to evolve their solutions to create an ever better registration experience for our customers. The platform has the tools we need to handle complex curriculum and now the extended needs for virtual and hybrid events.
- Handling complex curriculum with a large number of attendees and sessions
- Support the experience of both in-person and online attendees through the Attendee Hub and companion app
- Reporting
- Cvent team support is excellent
- Waitlist management
- Attendance management within the basic event management features (versus the need to go premium)
- Some Cvent products aren't always well integrated with other Cvent products (appointments, speaker center)
Powerhouse software
- Project Management
- Self Registration
- Reports
- Price Point
- More robust CRM capabilities
- More networking and scheduling options
Complex Solution for Complex Events
- Robust and flexible registration process
- Relatively quick helpdesk
- Updated website and registration builder is much more intuitive with a modern look
- Robust Reporting capabilities
- Fully Multilingual registration process (not just machine translated)
- Expensive
- Variable pricing structure meant to save money makes budgeting difficult
Personalized and Customized Event Management
- Provide design options
- Easy-to-learn system
- Sata and analysis
- Managing all parts of an event in one system
- Some products have too many features
- Help articles are sometimes outdated
- Phone app is outdated
Some ideas for OnArrival and reporting improvements
- Ease of use
- Graphical interface
- Reporting tools need a report builder functionality where we can build a report with any/all data points collected within Cvent and the ability to organize the data how we see fit.
- Designer tools like badge designer need snap functionality to align fields more cleanly, also conditional text needs to include if/else conditions.
- OnArrival needs to be more robust and capable of copying advanced logic for new registrations.
- OnArrival needs to be able to also print tickets along with a badge
Great tool to invest in
- Easy registration portal options
- Great virtual event analytics
- Better design/customization options for non-web designers
- Stronger one-on-one customer training options
Cvent
- Reporting
- Sessions
- Room Block Management
- Outages
- Flexibility with requesting changes to the system
- Customer Service when calling
All your event data....in one spot.
- Attendee Management reporting
- Easy and intuitive options to build registration websites
- Meeting requests forms, that can be used for approval or review process when determining meeting relevance or importance
- Cvent could improve on their mass update actions. Many times when something needs to be updated to a group, it's done individually.
- In a recent update, some of the standard reports that appeared in all events were whittled down to templates. This allows more customization, but also takes more time to recreate in each event.
- Increase the ability to test the website, survey and all elements without completing registrations.
- Their event app is great! It makes Q&As very easy and allows moderation
- Having 1 software to handle all event aspects is so helpful
- They are always looking for new ways to innovate. I get excited for each new feature they roll out
- Their customer support isn't very helpful
- Their website design can be so user friendly that you can't edit certain features or have the website be exactly how you want it
- Their email marketing can be frustrating when you have to edit the same email in multiple places to reach the same audience
A Cvent Event Management convert
- Allows our team to create templates to be used repeatedly, making registration website creation much easier.
- Existing report templates and the ability to create or modify reports to pull the information that we need for specific reasons.
- The ability to revise the website for specific meetings is awesome. I love that we can add additional questions for attendees to answer during registration -- saving us the time of having to follow up with each one individually afterward.
- Allowing any report to pull in any text field
- When canceling an event, allow the planner to turn off all future communications to attendees
Cvent Event Management at a Glance
- Easy event registration set-up
- Tracks sessions well
- Easy communication with attendees
- Cvent Event Management has been down quite a bit in the last couple months.
- The hotel registration feature is clunky. Needs improvement here.
- Reporting could use some updates.
Cvent Event Management Use for Higher Ed
- Online registration
- Centralized reporting
- One-Stop event information and access
- More formatting options for invites
- Additional design options
Cvent - Innovative and Dependable
- Connects attendees with information for their event.
- Allows us to safely collect data and information from our attendees needed to provide to our vendors.
- Allows us to organize data and build out custom reporting needs.
- Sometimes glitches - but these things can happen on any tool.
- Maybe feature more classic features into FLEX.
perfect for hybrid events!
- Keep event details organized.
- Lets speakers input data, relieving time and tasks off your plate.
- User friendly.
- Purchasing license.
- Getting in touch with team support.
- Language barriers.
Event Management Review
- Reporting options
- Multiple paths for different registration needs
- Customer Support
- Communication with people who are invited
- I'd like to see more options for graphics
- Additional detailed reporting
- On-site training for new employees
Relatively New To events
- Attendee Management
- Marketing emails
- Ease of use
- Hard to use sometimes.
- Too many back-end settings.
- Unable to move widgets around with ease.
- Can't place widgets anywhere.
- When building a page in another language it is very difficult as you don't have the same layout. Too much guesswork, especially with formatting.
Avid Cvent Event Management User
- Reporting features
- Organized data
- User friendly
- Updating attendee info - without access to my clients full account, I get stuck and can't update an email or incorrect spelling
- People are constantly skipping hotel and/or airline requests
- Make a report that pulls absolutely every single thing collected in a website
Overall Cvent Experience
- Ability to upload excel files for mass updates
- Providing statistics
- Customer support is just one call away
- Design functions are not always user-friendly with invites, and well as a badge designer
- While the stats are great, having the ability to add your own would be even better
- More information about uploading excel files in the software itself
Cvent Review - Express
- Provides an easy way for guests to register for an event.
- Invitation/Event Reminders Emails.
- Being able to check attendees in/quickly pull a participant list.
- The landing page build process could be more user friendly.
Cvent is great!
- Registration
- On Arrival
- Surveys
- Mobile app
- Attendee hub
- Reporting could be easier
- Better explaining widgets