TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/Hz/cD/H1KQJPFQZSZZ.PNGCventCvent is Helpful, Forward Thinking, and Fun!2019-01-24T18:45:22.266ZWhen we first started with Cvent, it was used only by one department and was used only to support the registration process for our key event. Now, I have successfully widened it's use further across the organization and it is now used to register our Board of Governors for their meetings throughout the year, to register participants on our many mission trips, and we have started to use the Meetings Management tool to gather data about events taking place across the U.S. even if they are not being created through Cvent.,Customer Service - It's 24/7 and every single person that I have spoken to in the Customer Service department as well as *everyone* I have spoken to at Cvent in general really knows the product and is interested in having you and your event succeed. They really listen to your needs and work with you to get them answered.
Forward Thinking - Cvent is constantly researching and updating the product to bring the pages and user experience (front- and back-end) up to the level of current standards and then pushing them further. They're really raising the bar for the event community!
Ease of Use - The product is HIGHLY intuitive. The developers created the product and the many modules with a lot of user input and it shows.
Constant Feedback Loops - Cvent is really interested in feedback. They are constantly reaching out for user ideas, advice, and questions in order to improve the system.,Cost - While I conducted a VERY thorough review of the market to make sure that Cvent was exactly the product that we needed, it was a bit of an uphill battle convincing everyone about the cost. My review however did clearly compare a few other competitors offerings and their pricing - and in that review it was clear that Cvent was in fact the most cost effective. The sticker shock sometimes is hard to get over.
Movement of Staff - While every single person that I've connected with at Cvent has been UNBELIEVABLY smart and so amazing to work with, most do not stay in the role working with their customers for more than a year or two. This is of course GREAT for them because there is incredible upward mobility and Cvent clearly hires good people, but sometimes it's difficult to remember who my new person is.,9,Through the reporting capabilities, I have been able to show clear trends from year over year attendance and answers to questions which have created new opportunities for more targeted recruitment and program planning.
We have been able to better brand events across the organization.,,EventbriteCecilia GolombekTime Management & Efficiency for both Planner and Invitee2018-12-31T19:54:39.903ZCurrently we use the product for all of our institutional campus activities (i.e. ceremonies, commencement, community impact day, etc.). We have approximately 12 users within different departments from our special events team, donor relations, alumni relations, student affairs and faculty affairs. Cvent helps us keep organized and see what type of registrant to expect (allergies to food, room capacity, answer registration questions) and also see at an event thru On-Arrival.,User friendly for those registering, by answering a few quick personal questions and any custom registration questions (i.e. dietary restrictions).
Customer support, if you can not find an answer within the Cvent Community (Cvent's google of all things) then you know that you are just a phone call away to have someone not help fix the problem but also walk you thru it in a teaching manner as well.
Proactive with technology advancements making it easier on both the planner and invitee. Example - On-Arrival, badges can be made in advanced using Cvent registration with seating assignments but while checking in the invitee just needs to state name and quickly be found via tablet this information then can be transferred to all planners in the room (i.e. VIP arrivals).,Training more virtual, although you have most of the resources it can be overwhelming as you are not going to learn everything all at once. Though there is always Cvent Community and a phone that can be made.
Images it would be great if there were some stock photos or backgrounds that could be used that already to the sizes needed.
Flex - logic questions and being able to put in more sub questions on top of each other.,8,This has allowed us to focus on larger ticket items rather than being bogged via time and people in constantly dealing with outlook, excel and other programs when trying to plan.,Eventbrite and Award Force,AnimotoDanielle KeckleyRobust tool for event management!2019-01-26T01:31:46.660ZWe are using it for internal conferences; we use it for building our registration platform including website, OnArrival for onsite registration, and integration with CrowdCompass. It has helped create a seamless event registration process from both the back-end/admin perspective as well as for the attendees,Easy to build registration website tools
Detailed analytics and reportings
Seamless integration with other products (OnArrival, CrowdCompass),Can be difficult to navigate build site
Lots of data and reporting, but takes some time to figure out where to get info,9,Has made it easier to manage registration process in-house
Has helped minimize registration errors and mistakes,,CrowdCompass, Articulate StorylineBouran QaddumiCvent is a powerful event registration system2019-01-19T20:53:07.857ZWe use Cvent for all of our events. Having 6 or 7 events around the world was taxing to our previous in-house system. With Cvent all of this (including the regulatory concerns) are taken care of for us, and we get the use of hosting our event registration in multiple languages.,Cvent handles the entire event process, from finding venues, to the registration itself, to badge printing on site.
With the new Flex registration system, setting up and updating a registration/event page is even simpler than ever.,Some events fall outside of the usual American event, and we get hosed. Usually, pricing is based on when you register, yet our events go by when someone pays; there isn't a way to bulk update the prices someone needs to pay once if they've already registered, yet not paid when the rate goes up.
Being able to bulk change people's registration type would be nice when we're having to update something.,9,We no longer have to stay compliant with a number of international regulations, as this cost is absorbed by Cvent.
We no longer have to host our own event registration site nor pay people to develop it.,Eventbrite,Ubuntu Linux, CrowdCompass, Amazon Elastic Compute Cloud (EC2)Nicholas SarakasCVENT gives our multi-client firm better efficencies2019-01-14T22:38:28.914ZWe use Cvent across our whole organization and for all clients. We are an association management company and utilize Cvent management, eMarketing, and member management.,Professional and polished website registration pages
Handles multi-day sessions and event tracks well
Great reporting
Management of CEs and issuing certificates,Need to invest in training to understand how to properly set up contact types and registration paths correctly.
Pricing for Onsite solutions and Inquisium is by piece/unit versus having it either on or off to use.,10,We shortened sending out CE certificates from 8 business days to 1 day.
We have saved 3 days with 2 employees wages in prepping for the event for attendee management, budgets, name tags and reporting.,Wild Apricot, Eventbrite and Constant Contact,iMeet Central by PGi, Whatagraph, QuickBooks for MacCarl Lingen
Unspecified
Cvent Event Management
139 Ratings
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