A comfortable way to manage privileged and service accounts
October 08, 2019

A comfortable way to manage privileged and service accounts

Larissa Ruelas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CyberArk Privileged Account Security

We currently use CyberArk across the whole organization. We use it to manage our privileged accounts and our service accounts. It is also used for recording sessions that our Non-IT staff use when remoting into a server.


  • Managing Service Accounts. We like using CyberArk for using it when we need to remote into certain systems and the password is stored on CyberArk.
  • Managing Privileged Accounts. It allows our IT personal to use their privileged accounts without having to remember their passwords. It also keeps our staff compliant with complexities with passwords.
  • Using CyberArk as a jump host has saved us on licensing issues. It's also easy to use when needing to remote in and automatically signing you in.


  • I'm not sure what could be done differently. There are some things that were once an issue that are no longer an issue. For instance, creating a short cut on the desktop for RDP through CyberArk. Since the upgrade and updates, we are now able to save shortcuts to our desktop.
  • A positive impact is passing SOX audits when it comes to privileged account management. Making sure we are compliant with password expiration policies and complexities.
I have not use any other product. CyberArk is the only one we've used in the past 4 yrs.
Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.

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Did CyberArk Privileged Access Management live up to sales and marketing promises?

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Would you buy CyberArk Privileged Access Management again?


CyberArk is great when you're making changes to a system on a server. You can record your session and if anything was done in error, you can replay the session to see what was done. I especially like this feature when we're doing system upgrades.

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