Love Cyfe
August 06, 2015

Love Cyfe

Pierluigi Peperoni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • facebook performances

Overall Satisfaction with Cyfe

I use Cyfe to monitor the KPI for some ad campaigns, especially on social media. It helps me to understand how our marketing campaigns are going and if I have to change direction. I'm the main user in our agency and I use the Cyfe data to process some reports for our customer. Sometimes I think that the data it gives me is not reliable, due to high differences with official FB statistics.
  • Easy to use and export professional reports
  • Fully customizable and with a lot of useful premade widgets
  • It can monitor even some statistics that the original channel doesn't (i.e. Facebook views)
  • More documentation would be useful
  • I can't understand how some data is processed, so I can't trust its data completely
I'm constantly renewing it, month after month, but I will not do this forever due to the fact that its usefulness is strictly connected to a"spot" campaign (for me). I can't use it as a regular instrument to monitor the ordinary life of our customer channels, social media channels, email and websites.
I can suggest it for all agencies and colleagues who are interested in a quick and flexible instrument to monitor multi channel marketing campaigns, especially on social media platforms like Facebook and Twitter.

Cyfe Feature Ratings

Customizable dashboards
Report Formatting Templates
Publish to PDF
Multi-User Support (named login)
Multiple Access Permission Levels (Create, Read, Delete)
Dashboard / Report / Visualization Interactivity on Mobile