Thorough but expensive | TrustRadius

Overall Satisfaction with D&B Connect

Use Cases and Deployment Scope

We review our customers using D&B Connect. D&B Connect helps us with our credit decisions.

Pros and Cons

Pros

Accurate report customer credit
Trustworthy information
We use to use D&B Connect for credit reports

Cons

Focus on all customers even small companies
Do not attempt to upsell all customers
Keep the integrity of customers

Return on Investment

D&B Connect is thorough
D&B Connect is very expensive so we do not use it as our first tool

Key Insights

Do you think D&B Connect delivers good value for the price?

No

Are you happy with D&B Connect's feature set?

Yes

Did D&B Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of D&B Connect go as expected?

I wasn't involved with the implementation phase

Would you buy D&B Connect again?

Yes

Other Software Used

Experian Credit Risk

Likelihood to Recommend

Information is always extensive and accurate.

Comments

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Kevin Johnson
(Vendor Representative) commented 3 years ago
Thank you so much for your kind words, Stephanie! We’re glad you’re pleased with D&B Connect and that it’s been beneficial to your company. We are thrilled that you are enjoying your experience, but we also understand some challenges you face. Dun & Bradstreet strives to provide the best experience possible so that you can be successful. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!