Dashlane Password Manager the way to go
April 30, 2025

Dashlane Password Manager the way to go

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dashlane Password Manager

In our organisation we serve multiple clients. As part of our job we need to handle server credentials as well as client web application credentials. Prior to having Dashlane Password Manager all these credential were all over the places and people but post we had Dashlane subscription, we were able to organise the credentials much better. We have setup a team and we share the credentials with the team mates and now we effectively manage the credentials and server credentials effectively. We use the secure notes to handle the server credentials.

Pros

  • The way Dashlane managed the credentials is very easy to use
  • The secure notes comes handy when we want to store and share something other than the credentials with the team members
  • Ability to share the credentials with the team also the ability to form a team with in the organisation is very useful so that we decide what credentials to be shared with whom. For example the production environment credentials are shared only with the team that are responsible for.
  • Payment comes handy as we deal with payments and order as part of service that we offer, we integrate with different payment gateway and payment come handy to store all the test card as well as the cards that work in the production environment.

Cons

  • Say when we have saved password for a domain and in that domain if we handle OTP or any other sort of credentials, Dashlane immediately gives us the options to override those OTPs for the credentials. By accident when we click on save we end up overriding the credentials. If this functionality can be done in a better way to avoid accidental overrides will come very handy. For example bare minimum an additional confirmation before overriding will help in these situation because it gives the user a second chance to think and this avoid accidental overrides. Example: A message like "You are overriding the credentials stored for this domain and are you sure about this?"
  • We use Spaces for our organisation, when we create a credential in the organisation space, we expected that it will be shared automatically with all the people in the organisation space but it doesnt work that way. Though we create the credentials in the organisation space, we need to explicitly share the credentials via the share button. If this can be done differently it will help us some additional clicks in sharing the credentials
  • We use the secure notes the most to store some server credentials. When I search for a secure note (say for example by server name) open the secure notes to copy the user name and put in in the server (via command + tab) and when I come back to the browser to copy the password the secure notes will be already closed. I need to again search for the server, open the secure notes to copy the password. If I need to copy anything else then I need to redo the same things again and again. If this user experience can be improved it will be better.
  • In the ID's section we have very few options at the moment, if you can give some generic option that we can save along with the ability to name the type will help us a lot. Say for example I have bank account number or any other subscription details that I want to store.
  • I wish if there is a way to search all the domain by a password so that we can see easily a particular password is been used in different domains. In case of any breach or issues this comes handy to search by a password and change it quickly.
  • Sometime when we fill the form, Dashlane offers to fill it and if we wish to do it ourself the escape button doesnt makes it go. It keeps staying there and causes inconvenience while filling the forms. This happens with all the browsers.
  • Foremost is Dashlane act as a central place for all credential and secrets which as more people dependent which has a potential to cause business disruption.
  • It makes the employee onboarding easy as we dont need to share a copy of the credentials every time when someone joins new to us
  • Streamlines the ways we manage the credentials
  • Saves time, effective operation and business continuity
We have used other password managers, from open source to licensed and we feel some password manager has better functionality than Dashlane Password Manager but they lacked in some other areas. Dashlane was more closest to what we wanted to have. Hence we decided to hang in with Dashlane . If Dashlane can address the shortcomings, it will be the best password manager
Yes - we have tired / evaluated quiet a few password managers and we felt Dashlane Password Manager had more closer fitment to our needs hence we choose Dashlane.
Among all these and few open source we tried Dashlane Password Manager were close to our needs.

Do you think Dashlane Password Manager delivers good value for the price?

Yes

Are you happy with Dashlane Password Manager's feature set?

Yes

Did Dashlane Password Manager live up to sales and marketing promises?

Yes

Did implementation of Dashlane Password Manager go as expected?

Yes

Would you buy Dashlane Password Manager again?

Yes

Dashlane Password Manager definitely suits most of the needs. We feel it's a perfect fit for our organisation in managing the credentials, payment card and secure notes. There are few usability changes if Dashlane makes those, it make it more convenient for us on day to day operations. By far Dashlane is one of the best product that we have used in our organisation.

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