1Password

1Password

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Top Rated
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Score 9.0 out of 100
Top Rated
1Password

Overview

Recent Reviews

The best password manager ever.

10 out of 10
November 30, 2021
1password is the best solution for managing passwords ever created! I've used 1password not only for personal use, but I also used it at …
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1password

10 out of 10
July 26, 2021
[1Password] is being used across my whole organization. This addresses shared account access, 2FA codes, among other things. We have …
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Pricing

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1Password

$2.99

Cloud
per month

Teams

$3.99

Cloud
per user/per month

1Password Families

$4.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is 1Password?

1Password is a scalable password manager solution. 1Password is designed to make it easy for businesses' employees to stay safe online.

1Password Advanced Protection is now available with 1Password Business. Set Master Password policies, enforce two-factor authentication team-wide, restrict access with firewall rules, review sign-in attempts and require your team to use the latest version of 1Password.

According to the vendor, once 1Password is part of workflows, good security habits will become second nature. It also comes with mobile app versions that are available for Mac, iOS, Windows, and Android. 1Password syncs seamlessly across devices, so employees always have access to their passwords. 1Password is optimized for organization-wide adoption, to increase overall security.

1Password Video

What is 1Password?

1Password Competitors

1Password Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is 1Password?

AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.

What is 1Password's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses 1Password?

The most common users of 1Password are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (188)

Ratings

Reviews

(1-25 of 47)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
Our company has multiple facilities that all have similar and different devices. Each facility doesn't need access to the other's passwords. With 1Password I can create seperate vaults and allow the corperate team access to all vaults, while each facility is restricted to their vault. We use this to manage passwords, server creds, wifi creds and software product keys. It also has a share option where we can temporarily share a password with someone.
  • Password Management
  • Password Integration
  • 2FA/MFA
  • vunrability assestment of websites
  • user management
  • department segmentation
I have used 1Password personally and professionally. I think it by far exceeds the other competitors out there.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Everything needs a login. The more devices and websites I manage, the more tempting it got to re-use easy-to-remember non-secure passwords to avoid getting them confused. Writing them all down was not only not secure, but they were never where I needed them as they were "locked up" in a safe place. Now with 1Password, both issues are resolved. I provide IT support for our small staff, as well as developing and maintaining a dozen websites for local organizations. It is important that I keep those passwords secure, and be able to access them where ever I may be. I've got it on my Mac at the office, my PC at home, and on my phone, all synced up with each other for real-time updates in an accessible safe virtual vault instead of a locked drawer somewhere. It was exactly what I was looking for over 8 years ago when I started using 1Password, and it continues to do the job today. The company's commitment to keeping up with security and convenience through regular updates is comforting. Very satisfied.
  • Convenient secure access to my passwords anywhere.
  • Auto-generates secure long random passwords I would never be able to remember with so many I have to keep track of.
  • It's a small thing, but the numbers and punctuation are shown in different colors so you never need to wonder if it's a zero or a capital O.
  • Keywords let me organize my passwords however I want, by client, by function, whatever, the choice is up to me.
  • A handy place to keep contacts and all kinds of other data besides just passwords. Can add any fields I want, even attach files in the secure vault.
  • The switchover from the stand-alone app to the subscription-based version was a bit difficult for me. Now I have duplicate entries that are taking me forever to delete as I check each one to make sure I have the most current info on the one I keep. If there's a convenient way to not only find duplicates but make sure to delete only the ones that are exact duplicates or show comparisons indicating the most recent one, I haven't found it yet.
  • I found it easier to organize when I could just make folders instead of the new keywords way, but it's not major, just a very minor annoyance.
I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well.

There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.
Score 10 out of 10
Vetted Review
Verified User
Review Source
1password is the best solution for managing passwords ever created! I've used 1password not only for personal use, but I also used it at work every day. There are versions for almost every platform and also a web interface, so you can use it everywhere anytime. Besides that 1password has plugins/addons for almost all web browsers, so it will help you to fill in and save your passwords quickly and efficiently. The corporate version has more features that will be handy for sharing the passwords for certain user groups as well as managing users and user groups. I've used other password managers, but no one came even close to 1password in terms of user experience, usability, platform integration, and corporate features.
  • Supports almost any OS/browser
  • Alerts for reused passwords
  • Syncs with all your devices
  • Everything is done well, I don't think that I would like that they improved anything
1password is the best solution for storing your passwords and other sensitive data as well as sharing it with employees of your company easily and efficiently. It has a web interface for managing your passwords and users as well as user groups. 1password can be installed on almost any OS and integrated with all popular web browsers
Score 6 out of 10
Vetted Review
Verified User
Review Source
Across the whole organization
It addresses security and safety concerns
  • Keeps all passwords under the umbrella of one
  • Provides secure back up measure incase main password is forgotten
  • Usually requires for me to use main password every time I need to log into something even during the same day
I may have not used 1Password in it's full capacity however it is good for keeping all your passwords safe in one vault and only having to remember your main one.
Score 1 out of 10
Vetted Review
Verified User
Review Source
1Password is being used by myself for both personal and business use, as well as by a number of other clients for both personal and business use. The main problem being solved is simple, keep track of the plethora of passwords that are used across applications, websites, computers and other devices. There are two major business problems that 1Password solves - security and forgotten passwords.
  • 1Password does a phenomenal job of keeping track of all your passwords!
  • 1Password allows you to auto generate passwords with varying complexity. Since you don't have to remember these passwords, you can use 1Password's password generator to create extremely complex passwords.
  • 1Password's overall interface can be a bit overwhelming at first - with a plethora of options and categories to choose from.
  • Getting used to allowing 1Password to manage all your passwords - to the point you don't have to remember them, or even know what they are - takes a fair amount of getting used to.
Despite its subscription model, 1Password is one of the most comprehensive password management programs out there. It seamlessly integrates with all major web browsers (Firefox, Chrome, and Safari), has both an iOS and Android counterpart to allow you to sync passwords b/w devices, and allows you to store more than just passwords. If used to its fullest, 1Password can act as a one stop repository for all your important information - such as passport information, bank account and credit card information, software registration, and much more - and not just logins/passwords.
Amazingly enough, over the course of nearly 10 years, I have never once had to contact 1Password support. As such, I do not know how responsive or helpful their support representatives are. This truly speaks to the quality of the software. With that being said, I have browsed 1Password's support pages, and they contain a fairly comprehensive amount of support articles and FAQ's. 1Password also has an active group of forum members to help as well.
Mochammad Zachri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
1Password is used by our company as credential-vault sharing to company resources. It does cut off non-efficient time to ask for new employees about the credential, they just need to install 1Password and we add them as a team. And all of the chosen credentials will be shared with them. It's more efficient for our operations.
  • Multi-platform
  • Guest Account
  • Access Management
  • Customer Service Response Time
  • Pricey
  • No Free Plan
1Password is well suited for business or enterprise use, there is no free plan for their service. Their user management and access management is supporting to that purpose too. You can use this as Family password sharing too, but in this context, it will more be used for a business. It will cut off an onboarding time for new employees on your company to get access to resources, and no more hassle to be asked by them about the username or password.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We tested 1Password as a password manager for users. This went well, although ultimately we decided that the product wasn't a great fit for our organization, we still really enjoyed the software and its features. Generated passwords were secure, and the added features of identity management, secure notes, and documents really brought a lot to the table.
  • Secure password generation
  • Secure document storage
  • Identity management
  • Pricing
  • Autofill isn't as effective as it could be
  • Lack of ability to change all passwords
  • No free tier
1Password is great as a general password generator and manager if you can afford the monthly costs. The missing ability to reset all passwords quickly / with one click shouldn't dissuade you from giving it a try. In this modern era, a password manager is almost an essential security requirement, and 1Password is easily the best of the (paid) lot.
Score 8 out of 10
Vetted Review
Verified User
Review Source
1Password is being used on an individual basis by employees across the organization to manage collections of passwords for different services. For example, we use a variety of different web-based services that all have different logins and are connected to different systems, so this helps us keep track of passwords for these different services in a simple, effective manner. It addresses the business problem of keeping track of multiple passwords securely and efficiently.
  • It integrates into the browser, which is convenient
  • It is easy to use, which is important for usage vs alternatives
  • It is secure, which is the primary purpose of the passwords
  • 1Password could be extended to support more operating systems
  • The price of 1Password could be reduced to make it more economical for personal use
  • The addition of different profiles would help extend the usability of 1Password
The specific scenarios where 1Password is very useful would be when keeping track of multiple different passwords for multiple different services that all have different login systems. This is particular useful for different browser-based tools to aid with engineering activities. For any person trying to keep track of multiple different passwords, I would recommend 1Password. It is less useful in cases where there is a single sign on system across different systems, such as a universal Google/Facebook/LinkedIn login.
July 26, 2021

1password

Score 10 out of 10
Vetted Review
Verified User
Review Source
[1Password] is being used across my whole organization. This addresses shared account access, 2FA codes, among other things. We have streamlined processes across all teams using this terrific application. We have used the features to detect reused passwords, create strong passwords, and other options to strengthen our security across the organization.
  • 2fa
  • Password storage
  • Credit card storage
  • We struggle to find areas
  • MFA autofill on all websites, (rarely a site does not work)
  • Reseller options
[1Password] is well suited for a single user or for a large organization.

It is quite hard to come up with reasons where it is not appropriate. maybe if you only have 1 basic password there would not be a need?

[1Password] is well suited for sharing mFA codes across 1 or many users.
Rob Gokee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a composer/audio mixer in the entertainment industry, every job is sensitive content - I'm working on films, shows, or commercials that often have an NDA attached to them. Being able to password protect files going to others is vital- and that's where 1Password comes in. It's also crucial in my own banking and logins for sites.
  • Remembers passwords for all your logins
  • Encrypted with strong passwords
  • Allows clients to trust me with sensitive information
  • Ability to bring in my old passwords - I had to replace all of them
So far [knocks wood] I haven't had any problems with password hacking since I started using 1Password, which has not been the case in the past when I used Chrome and Safari's password saving features. And being able to save documents like banking and my driver's license was something I didn't know 1Password had before I became a user - I feel better about having those documents scanned on my computer.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently using to manage all of the IT password and user names. There were too many accounts to manage and we needed a tool to consolidate all of the accounts and passwords that could be managed in a central spot. It addresses the need to not have the same password in different accounts, etc.
  • No need to remember passwords
  • Easy interface/ app
  • Great intgreation with web browser via plugin
  • Contstant lock out/timeout.
  • Wish it would not prompt to save passwords for sites I did not request.
  • Wish it was better integrated with the mobile browser.
Great for password management and/or account storage. Somewhat good for teams, [but] not the greatest for notes, etc.
Gary Gray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Hands down 1Password is the single most indispensable applications/services use. As an IT consultant, I have 3,700 passwords/software licenses/credit cards stored in my 1Password database - and without a similarly secure way to manage that data, I'd be utterly unable to do my work efficiently. I've turned countless clients onto 1Password, and it's become an equally vital part of their daily workflow as well.
  • I use 1Password to securely store the assorted data I designed to store and sync it across all my devices (Macs, iPads, iPhones) as well as share 1Password databases with select clients. 1Password will generate unique secure passwords, populate password entry fields on websites, and securely manage it all.
  • Secure. 1Password is a secure encrypted repository for my passwords and other vital information (credit card and banking data, software licenses, etc.).
  • Simple. Once it's setup 1Password just works as you want it to and think it should.
  • Multi-field password entry. It still seems clunky if I have a three-field login where some piece of data beyond a user name and password are needed.
  • Migration from earlier versions of 1Password has been a mixed bag of work necessary to make them work on the newer platform.
  • It's 2020, we all have passwords to manage - so everybody is a potential user. The ability to generate unique and strong passwords, and then enter them with a simple keystroke is incredibly useful and far more intuitive than Apple's Mac Keychain app. That it handles other types of data as well, from secure notes to attached files, it can handle whatever you throw at it in an easily searchable database. If you're a member of a team of family, it's effortless to deploy shared vaults that contain only whatever passwords or data are relevant to that specific person.
  • Can't think of any scenario where it wouldn't be useful unless you're not online, don't engage in consumer activities, and it was somehow fifty years ago.
I have had very little need for 1Password support over the years - but when I have, they've given me quick and easy answers.
Charles Fashana, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Hundreds of passwords. Ever-changing passwords. Low-security-strength passwords. Passwords that we share. Passwords written on post-it notes, saved in Excel files, lost in space. Forgotten passwords. These are the problems we all face in today's age.

I actually started out with 1Password for personal use. But I've found it's tremendously easy to separate or integrate personal and work data and information as I choose, and have begun incorporating the use of 1Password for all of my work--at home and at the office. As a member of the leadership team at my company, and the one largely responsible for operations, I use a variety of platforms--many of which are very sensitive (e.g., banking platforms, human resources systems, CRMs, etc.). Based on my early satisfaction with the functionality and security of 1Password, I am considering this for broader team use.
  • Simple and secure setup
  • Ease in creating different vaults for different uses and sharing/permissions across vaults for family or team members
  • Integration across devices (laptop, tablet, phone, etc.) is seamless.
  • iPhone Face ID integration
  • The Chrome Browser add-on works very well.
  • The password generator is great and very customizable to meet the differing requirements of companies/sites.
  • It allows for a variety of different "types" of password entries, but if you want it to work as part of the integrated login functionality for a site, it must be created as a "login," which can be counterintuitive and impact the way your information is categorized.
  • I haven't been able to figure out how to change the type of entry once it's created. You can move entries between vaults, but can't change the type, which results in needing to recreate and delete.
  • Certain sites' login screens don't auto-populate, you have to go into 1Password to copy and paste.
  • It's possible the functionality isn't as good using a Microsoft device (I have both a Microsoft Surface as well as a Macbook Pro).
Generally, 1Password checks every box for anyone that needs to organize their password inventory. But it also provides a great level of peace of mind, as it feels as if it is relatively secure. The Master Security Key setup, along with other security features such as two-factor authentication, auto time-outs, password generator, and integration with face ID (likely among other things) do provide a level of security far greater than what most people have by personally managing their passwords.
I haven't had to use the support team since using the product, so that's saying something.

But I did reference the FAQs and information materials to help with the initial setup. All in all, I found all of the information and clarity I needed to get set up and begin fully using the platform.
José Escudero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
1Password was initially recommended by senior members of the team to manage our personal and work credentials. It is just recommended, not enforced. It is used to save information such as login information, SSH keys, cryptographical keypairs, and general documents. It is in general a bad idea to have a single password for everything or save information in plain text. 1Password allows us to generate a random password for each used service and save information in a secure way.
  • Random password generation.
  • Browser auto-fill forms.
  • Allow text fields to have more than one line (You can use notes for that but you can have a single note per item as of now).
  • More formats by default (SSH keys, Blockchain keypairs, etc).
I honestly can't see myself without 1Password anymore. Prior to using it, I only had like 3 passwords for everything, I had to remember them, and suffered the risk of having many accounts attacked if a single password was stolen.

1Password is perfect if you care about security online and want a great tool to help you with that.
It will help you generate random passwords, fill browser forms automatically, save secure notes, etc.
I've never had any problems with 1Password that have required me to contact support. But from their frequent updates and their active blog feed I can already tell they are very available to help any of their clients.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Using 1Password has really helped us to manage the ever increasing amount of passwords that the internet requires these days. It is also more than just a password manager. Secure notes and things like server details, wi-fi passwords, identity storage, and secure document storage make 1Password a fully featured password manager.
  • Autofill of usernames and passwords including one-time passwords.
  • Password warnings for compromised websites, re-used passwords.
  • Safari extension can be somewhat buggy.
  • It can be confusing when updating a password and hard to know if the password you created will be saved to the correct record.
1Password is a fantastic password manager. I highly recommend it for individuals and organizations (1Password for Teams) to manage the ever increasing amount of passwords that are required in today's internet. Websites are being compromised at an increasing pace, and the most effective way to limit your exposure is to not re-use passwords. 1Password is the best way I've found to keep track of unique passwords.
From all my experiences, 1Password has a terrific team developing the software and providing customer support. Their website is full of helpful information and they have been quick to respond to the very few times I've had a question that I couldn't find an answer for. I also get a newsletter update from the company that is really useful and informative about recent updates and upcoming features.
Prathamesh Muzumdar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
1Password is all in one solution for maintaining and safekeeping of usernames and passwords. We use it across departments and different verticals. It is used to maintain passwords and usernames to websites, desktop applications, smartphone applications, database applications, ERP account information and licensing keys to different software. All employees can have access at their own laptops while maintaining encrypted and secured information. The biggest business problem it solves is that of security. The features provided by 1Password are great especially the one where you are alerted by when a site has been breached and when you are required to change the password. It allows the user to quickly generate and use safe generic passwords for all the logins. It is compliant with most regulations, HIPAA being one of them. Password reuse and password sharing through the secure channel are other great features of 1Password.
  • The encryption levels provided by 1Password are great. It’s a multi-tier encryption.
  • The graphical user interface of the application is very user friendly. The design is made for better and effective user navigation.
  • There is no option to reset your password manually for the user, someone authorized for the account has to approve the request for a new password.
  • The extension for most browsers stops working after the browser is updated. This results in uninstalling and installing again which is time-consuming.
1Password is well suited for organizations that are larger and which require a tool to assist them in the username and password management. 1Password does an excellent job in this department, not only does it provide assistance, but also it provides security. 1Password is not suitable for scenarios where you have a few people managing 1Password. Manual authorization is a big challenge for 1Password and somebody has to take the authority to do it manually. Also, synchronizing is a big challenge with 1Password, most sync takes a lot of time especially with Google apps.
1Password support is good but it can be better. I had situations where the person responding to my request took a lot of time to respond, which delayed the whole process of operations. It seems that their operations are not streamlined and many customer agents lack technical knowledge. It takes them a lot of time to connect to the right technical person who can help you with the issue. I would recommend them to work on the efficiency of their customer service responses.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use 1Password as a central password management utility across different departments. We keep all of our vaults synced up so that when someone needs to change a password it's nearly instantly available to all users in the company. Further, whenever we need to update all passwords it's centralized and easy to manage. Before doing this we found some employees were simply keeping a spreadsheet or post-it notes on their desks! Now we use saved passwords that are much harder to break.
  • Vault management
  • Elegant UI
  • Maybe a free version so that more people can try it.
1Password is well suited for personal use as well as business use. For businesses, it's great because you can keep ensuring password formulas are enforced, create shared vaults, sync changes across vaults as well as create vaults for different levels of security. Overall, it really fosters a more secure environment because users don't mind using it.
I have not had to use support. I will say though we get regular software updates and they go very smoothly. They are constantly improving the software and encouraging the best use.
John Readwin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I'm an independent Mac/Apple consultant and use 1Password for all my sensitive data. (passwords, Credit Cards, passport details, etc.) I use 1Password across all my devices ( Mac Pro, iPhone, MacBook Pro).
It allows me to quickly generate and use secure unique passwords for all my logins.
  • Password Autofill , easy to use and quick.
  • Password Generation, flexible password generation, allows you to omit ambiguous characters (io, l, etc.)
  • Password Generation could allow "easy to remember passwords," but with special characters, capitals, numbers added ( which some sites require), This currently has to happen manually.
  • New password generation and updating for existing logins, the current process can be a little cumbersome.
  • I currently recommend 1Password to all my clients. It works great for a single user, family, or business team.
  • It allows the user to easily store and access their passwords, credit card details across all popular browsers and devices.
  • If you do a lot of traveling, it has a great feature that allows you to hide your passwords from prying eyes (like homeland security !)
I had always had quick and helpful responses, when ( which was not often) I contacted them.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used 1Password across the entire company as a way to store login info, both personally and professionally. 1Password made it easy for teams to quickly access and update shared login info, while also generating very secure passwords. We were able to keep inter-office details secure while keeping them easy to find.
  • The password generator is a wonderful tool.
  • The different types of info you can store. i.e. Credit card info, addresses, logins, etc...
  • I'm not sure if it exists already, but a prompt asking if 1Password would like a new login saved would be great. I did not have it installed on my browser, so maybe this was how it functioned if it did this.
  • It would be great if it could randomly update passwords for you on specific dates, so that you're always staying secure.
We used to update our WiFi info regularly and having it available and constantly updated on 1Password made it really simple for everyone to have the right info across our global organization.
I used 1Password for credit card number management, since my role required me to purchase various things from various team budgets and it was a big time saver to have the details already saved in my vault, so I didn't have to always reach into my purse. It also allowed me to store the physical cards in secure locations so that I didn't need to be carrying cards with corporate sized maximums on me.
I have never had to contact support, so I rate it a 10.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I am currently using it to manage my work passwords in one vault, personal passwords in another and shared family passwords in another vault. I am investigating a shared vault for admin accounts for the team. It allows me to quickly and easily set up unique, complex passwords for every individual sign-in.
  • Encourages better security by not re-using passwords.
  • Allows easy entry of complex passwords.
  • Cost can be a little high for personal use.
  • Mac integration is still better than Windows.
It's the best of the many password managers out there for multi-platform integration. I have access to my passwords from my phone, tablet, Windows desktop and Mac laptop. If you were interested in only a single platform or didn't want integration then you could probably get away with using one of the free alternatives.
I only had to reach out to them one time and they answered my question during the initial email exchange. Their newsletters are very helpful in describing new features that I may want to try out. This is one of those packages that just does its job well with little fuss and few headaches.
January 28, 2020

Secure your team

Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
1Password is required to be used by the entire organization. We are a HIPAA compliant company and security is extremely important across the entire company. With so much software being used by different departments, the threat of having passwords stolen should be a huge priority in any organization. It helps keep us protected as well as compliant with HIPAA guidelines.
  • Security.
  • Encrypted secure password generator.
  • If you do not remember your core password, it can be very difficult to recover your account.
  • Interface can always use improvement
I have used a few different password managers and 1Password handles all our company's needs. It is fairly easy to manage across the organization for each user. It can be easily deactivated should an employee be terminated. Overall, it is a very good all in one solution as a password manager.
Here is where I feel they 1Password can do a better job. Knowledgebase could be better and I believe they could support companies better than they do. It is not terrible, but if I had to knock them, this would be the area that I believe all companies can improve. There are many password managers on the market and customer support is one way to really stand out from your competition.
Score 7 out of 10
Vetted Review
Verified User
Review Source
The whole organization uses 1Password to keep track of passwords.
  • Siloing passwords
  • Security
  • Design
  • User experience
1Password great for teams that need to store passwords, though it does require people to update and be engaged with it (management).
I've never used the support personally, but I will say others have had trouble resetting their passwords.
Jose F. Gomez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use 1Password to manage all usernames and passwords for our departments and projects. One key issue that we solve by using 1Password, is security. By having 1Password create a new password, we take the burden of choosing a new secure password from the user and make it safer by leveraging the 1Password feature that alerts when a site has been breached and the password should be changed.

Also, some passwords/user sessions need to be generic (for instance for a per role account) and 1Password helps a lot in that field because it lets us share usernames/passwords and even credit card information with teams.
  • Managing passwords: Create truly secure passwords or pass-phrases.
  • Sharing credit card information with appointed team members.
  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
  • When having to memorize passwords, 1Password gets rid of this by just leveraging a single Password (thus the name) and then letting it decide the password/passphrase to use. It integrates well into sign up flows so that there's no excuse not to use it always to generate new passwords.
  • When I want to share credit card information so that other people from my teams can use it to make online purchases.
  • When having a single seat/account that needs to be shared across people due to heavy rotation.
  • When the sign-up process has very complex password rules.
So far we've barely eve needed to contact support for anything. I think their service is top-notch, however, because their documentation is extremely complete and abundant. The product is extremely easy to use and intuitive enough so that new users, even less technical ones are able to ramp up very quickly.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are a fintech company so security is incredibly important to us and we make sure to use products that assist us in that security internally as well as externally. We are using 1Password across the whole organization for everything that requires a password. It is a part of our onboarding of the new employees to get them set up with 1Password.
  • Secure system and software.
  • Available on mobile.
  • Keeps all passwords in one place.
  • A pain to reset if you forgot your login.
  • Difficulty finding the Master Password if needed.
It is a great product for companies that want to make sure to set their systems up securely for their internal needs and have a way to regulate that from one place. We can share passwords through 1Password so we don't need to put it in email or Slack which is great.
They have been great. A couple times I have reached out about resetting my Master password and they helped me very fast.
Score 8 out of 10
Vetted Review
Verified User
Review Source
1Password is used by our organization to maintain passwords to websites, iPhone apps, databases, retaining account information, and software notes and licensing keys. It allows everyone to have access at their own computers while also maintaining encrypted and sensitive information. Our IT department, HR, Office Staff and CEO and other Senior staff utilize 1password and require multiple vaults.
  • 1Password does well with the encryption level.
  • The app and design of the user interface are friendly and easy to use.
  • Inexpensive family and business plans.
  • Multiple vaults and permissions available.
  • The price point for businesses could be adjusted.
  • Sync options may be limited. It allows for iCloud, dropbox and other folders, but does not have the ability to access Google drive.
  • It is a licensing service rather than a standalone.
The price point for 1Password for personal and family use is fairly reasonable. It is suited for those individuals who have a lot of passwords to keep track of. If you only have a few passwords (i.e. 20 or less), there might be other options for you that are free (e.g., KeePass). If you utilize passwords for logins on the web, entering identifying information, saving passwords for the multi-apps that a user might have on their phone, then 1Password would be an ideal solution.

For businesses, the ability to create 2-factor authentication protection, have an admin control to view and manage permissions, and have unlimited shared faults, will be useful for those organizations or businesses with multi-users.
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.