Dayforce HCM review
Updated March 09, 2017

Dayforce HCM review

Marlene Newton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce HCM

We use Dayforce company-wide. We use the employee self-service, payroll, benefits, and timekeeping [modules]. It is so user-friendly I just had to take a few minutes to train employees how to use the self-service. They now submit their changes via the portal - so no paperwork to keep track of. I also trained managers how to approve their employee's hours and approve the time away requests. It was simple for them to learn. My own personal experience with Dayforce has also been positive. If I ever have an issue I can't resolve myself support is always available to step in and help.
  • Very user-friendly.
  • The employee self-service lets employees update their information.
  • Can see your payroll preview real time as you make your changes.
  • The file feed to the benefits carrier is a big convenience.
  • Reporting function is good but still can be confusing.
  • Technical support not as timely to respond.
  • I would like to see more employee information in the benefits module. Right now I have to toggle back forth from the HR module to look up something.
  • Employees like the self-service. They log in from their phone or computer.
  • Open enrollment is much smoother, which makes benefits management easier.
  • Year end processing is also smooth.
This is a great functionality. I can see right away if someone's hours are not properly allocated and make the correction on the spot. This helps when I send the ledger information to accounting so numbers are reported as accurately as possible. I can send the labor information to departments so they can see labor cost so they can make adjustments as needed.
I don't have to worry about employees OT hours being calculated wrong. It's automatic and I have the peace of mind the employee is being paid correctly.
If I see an error in payroll I can look on the timesheet, or in benefits right away and identify where the error was and make the correction. The modules all flow seamlessly together so you know where to look.
Everyone likes the employee self-service function. It’s very convenient for employees to be able to view and print their earnings statements. It's easy to keep track of employee hours. Employees can clock via the web clock or time clock - easy and convenient. Conducting open enrollment via the employee self-service was also very convenient.

Dayforce Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Dayforce HCM Training

Dayforce HCM Reliability

Our company is experiencing growth and we have had no problem!