I think Deel sounds really good on paper, the problem they are addressing is important and their impact could be huge on both their clients and their employees. In actuality, in my experience, Deel failed to meet the minimum expectations every time they were needed.
The processing of the visa was delayed multiple times, and, in my opinion, the process is full of inefficiencies.
The employee is asked to use the portal to upload their documents, the portal looks good and is comprehensive but, in my experience, is never used by the Deel team and the employee is asked for the same information and documents every time.
First payroll was delayed, the rest so far has been arriving on time.
The health insurance coverage had interruptions and the support to recover insurance was delayed and underwhelming.
In my experience, every government application where you'll need them will take 10 times the normal time and cost 10 times the normal cost.
In my opinion, the support is really lacking, you will need to reach out over chat to a team that I believe has no knowledge nor ability and is always blocked by other teams that you cannot reach to.
