Deem Travel Management System
May 27, 2022

Deem Travel Management System

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deem

Deem is used by my organization as its travel management platform. I use Deem to book flights, hotel accommodations and rental cars related to business travel. Deem works alongside an existing vendor which stores my complete traveler profile. This profile is pulled into the Deem system each time I wish to make a travel reservation.

Pros

  • Integration with organization SSO for a linked profile
  • User friendly graphical user interface for booking of flights and hotels
  • Easy to determine which flights or hotels are in corporate policy

Cons

  • Company Cost Allocation rule is a custom addition and is hidden in a submenu by default
  • Ease of booking by individual user
  • Does not require a dedicated booking agent on staff for company

Do you think Deem delivers good value for the price?

Yes

Are you happy with Deem's feature set?

Yes

Did Deem live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Deem go as expected?

I wasn't involved with the implementation phase

Would you buy Deem again?

Yes

Deem works in a similar manner to many personal travel booking sites. If a user has previous experience with Booking.com, Orbitz, Expedia, etc. it is likely they will be familiar with the mechanics of Deem from first use. In this way, Deem draws upon a user's prior experience to provide an easy-to-use platform for booking travel. Deem does not function as the point-of-contact after booking - a user is directed to go to the constituent system once a booking is completed.

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