Dell Boomi Integration in ERP centric environment
Anonymous | TrustRadius Reviewer
April 22, 2020

Dell Boomi Integration in ERP centric environment

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dell Boomi

Dell Boomi is used for integration activities to bridge environments (both internal and external) with our Netsuite implementation. It is used in the IT organization and is an analyst/engineer tool to use preexisting or built from scratch integration connectors between systems. One of the best advantages of the tool is that it is cloud based for the management tier. The servers which run the integration processes can be in the cloud (we deployed in AWS), but it can also be deployed on premise which can help with firewall/security barriers. Boomi provides connectors out of the box for connecting to various environments through standard mechanisms (ODBC, REST, SOAP API) as well as proprietary connectors to platforms like Netsuite which speeds up the adoption and development of integration processes.
  • Out of the box integration with Netsuite
  • Cloud deployment
  • Work flow design of integration activity, simplifying coding required
  • Making sense of success, failures, and processing
  • Hard to scale parallel processing
  • It's easy to paint yourself in a corner by designing poorly performing integrations
  • ROI was flat. Coding directly in apps we were knowledgable in would have been faster, but maintenance higher.
  • It brought good process to the integration team that was new, however I wouldn't say it was a huge gain monetarily. It is a valid path out of many paths for integration, but doesn't rule them all.
We evaluated Boomi with Mulesoft and Celigo. Boomi was recommended by Netsuite and it was the best all around solution that allowed for custom coding, but had drag/drop solution design. Mulesoft was much more technical and robust, but required a significant amount of coding for Netsuite and other tools we were using. Celigo was a great application, but much more plug and play and didn't have the depth in custom coding capabilities.
Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool.

Do you think Dell Boomi delivers good value for the price?

Yes

Are you happy with Dell Boomi's feature set?

No

Did Dell Boomi live up to sales and marketing promises?

No

Did implementation of Dell Boomi go as expected?

Yes

Would you buy Dell Boomi again?

Yes

Dell Boomi is well suited for integrating between ERP systems, especially Netsuite, SAP, Salesforce. Built in access to platform API, Auth to API, access to data or triggers/actions, etc. speeds delivery. There are many connectors available making this process faster. It is best suited to an organization that needs to rapidly roll out new integrations or changes on a regular basis.

It's less well suited when larges amounts of data need to be processed very quickly in a parallel method. It's possible to handle things in parallel, but because of the workflow connectors and design process you are much more likely to build something that is handling one record at a time sequentially instead of building a process that is processing hundreds of records simultaneously for real time processing. It's also less well suited where complex code is the common path for integration as it does not connect to source control and common software development processes for managing code/test/deploy. (Those things can be used, but it requires additional effort to manage.)

Dell Boomi Feature Ratings

Pre-built connectors
8
Connector modification
4
Support for real-time and batch integration
9
Data quality services
7
Data security features
8
Monitoring console
7