Great program for answering calls
January 03, 2024

Great program for answering calls

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Ai Sales Center

I use Dialpad to answer phones for a garage door company to schedule appointments
  • Easy to answer the call
  • Easy to transfer the phone call
  • When it gets busy, sometimes calls will come in and kick me off duty when I’m available to answer the call
  • Dialpad freezes a lot

Do you think Dialpad Ai Sales Center delivers good value for the price?

Not sure

Are you happy with Dialpad Ai Sales Center's feature set?

No

Did Dialpad Ai Sales Center live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Sales Center go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Sales Center again?

No

When it gets really busy and calls, come in Dialpad messes up sometimes it kicks me off duty when I’m available and ready to answer a call sometimes it won’t allow me to dial out to dispatch there’s issues on a regular basis it’s not the best program

Dialpad Ai Sales Center Feature Ratings

Outbound dialing
5
Inbound routing
4
Custom caller ID
8