Dialpad Sell Review
January 03, 2024

Dialpad Sell Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Sell

We currently use Dialpad for our employees to help create a work life balance. It has made it much easier for the wheels to keep moving on our work orders so technician's always have a live person to speak with.

Pros

  • Transfers calls easily
  • Alerts when calls are missed
  • Easy admin center
  • Creates more jobs
  • Better work life balance
  • a peace of mind

Do you think Dialpad Sell delivers good value for the price?

Yes

Are you happy with Dialpad Sell's feature set?

Yes

Did Dialpad Sell live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Sell go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Sell again?

Yes

I am able to manage my team and how they approach each call. I like that it is very user friendly. I have yet to run into any issues within using Dialpad. If I do run into an issue, it is resolved within minutes from the help desk. I would recommend it.

Dialpad Sell Feature Ratings

Dialer Logistics ()
Not Rated
9.5
Contact preview
9
Dialer-CRM integration
9
Call notes & tags
10
Automatic call logging
10
8.3
Outbound dialing
8
Inbound routing
8
Custom caller ID
9
Click-to-call
8
Recorded voicemail drop
9
Dialer contact import
8
Campaign & list management
8
9.0
Follow-up calls
9
Dialer reporting & analytics
9
Dialer compliance
9

Comments

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