Item: Dialpad Ai Sales Center
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We currently use Dialpad for our employees to help create a work life balance. It has made it much easier for the wheels to keep moving on our work orders so technician's always have a live person to speak with.

Pros and Cons

Transfers calls easily
Alerts when calls are missed
Easy admin center

Return on Investment

Creates more jobs
Better work life balance
a peace of mind

Key Insights

Do you think Dialpad Ai Sales Center delivers good value for the price?

Yes

Are you happy with Dialpad Ai Sales Center's feature set?

Yes

Did Dialpad Ai Sales Center live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Sales Center go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Sales Center again?

Yes

Other Software Used

Sisense, NetSuite ERP, 1CRM

Likelihood to Recommend

I am able to manage my team and how they approach each call. I like that it is very user friendly. I have yet to run into any issues within using Dialpad. If I do run into an issue, it is resolved within minutes from the help desk. I would recommend it.

Dialpad Ai Sales Center Review

Overall Satisfaction with Dialpad Ai Sales Center