Dial to Connect
August 19, 2024

Dial to Connect

Gautam Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Sell

I use Dialpad regularly to perform my day-to-day tasks, as I use it as my primary calling tool. It is easy to use have a very friendly user interface. Dialpad has been a great asset for me as it solves many problems that I face talking to people situated in the US from different countries with the help of Ai translation feature. It also helps me to give a summary of my conversation in a very short and cut-to-the-point format. I also like the text message facility offered on Dialpad that helps me to communicate smoothly with my clients & candidates. Being a team manager the biggest problem Dialpad resolves is its analytics feature which helps me to navigate my team member's performance which gives me an idea about their efforts and helps me to focus on team members with whom I have to work closely to improve their performance.

Pros

  • Summarizing the conversation
  • Translation of audio into text format
  • Smooth Calling feature
  • Analytics Feature
  • Most impressive the Launchpad feature
  • Creating Treads

Cons

  • Bulk text merge feature
  • Auto reply feature
  • More friendly on smartphone
  • Helping us to grow our database
  • helps in growing my network
  • Ai feature is recommandable
I have given it 8 out of 10 because it is one of the impressive calling software and has so many features that help us in day-to-day activities at my work place.

Do you think Dialpad Sell delivers good value for the price?

Yes

Are you happy with Dialpad Sell's feature set?

Yes

Did Dialpad Sell live up to sales and marketing promises?

Yes

Did implementation of Dialpad Sell go as expected?

Yes

Would you buy Dialpad Sell again?

Yes

Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.

Dialpad Sell Feature Ratings

Contact preview
8
Dialer-CRM integration
8
Call notes & tags
8
Automatic call logging
8
Outbound dialing
8
Inbound routing
8
Custom caller ID
7
Click-to-call
9
Recorded voicemail drop
10
Dialer contact import
9
Campaign & list management
7
Follow-up calls
8
Dialer reporting & analytics
7
Dialer compliance
9

Comments

More Reviews of Dialpad Sell