Dialpad Review
January 02, 2024
Dialpad Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Ai Voice
We use Dialpad as our internet-based phone system solution, both in office and remote offices. We use it for texting, voicemails, and calling.
Pros
- I like the texting capability being direct to my extension number without having to login elsewhere
- I like how user friendly it is in most areas
- I like that I can save multiple voicemail options and choose which one I want to use
- I like the auto reply text option for OOO replies
Cons
- It does not always hold an internet connection, so calls are dropped at times.
- I don't like how I have to login to my main web based account to update my voicemail options
- Logging into web based account is easy, but there are multiple steps. I could be easier to access and get logged in, especially if I am already logged in at my desktop version
- Allows for more flexibility in workspace alternatives being seemless
Do you think Dialpad Connect delivers good value for the price?
Not sure
Are you happy with Dialpad Connect's feature set?
Yes
Did Dialpad Connect live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Connect go as expected?
Yes
Would you buy Dialpad Connect again?
Yes
Comments
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