Item: Dialpad Connect
Rating: 10
Author: Verified User

Overall Satisfaction with Dialpad Connect

Use Cases and Deployment Scope

We used Dialpad Connect on a day to day basis to reach out to clients. We used it to call apartment communities to try and pitch our products. It was good because it was also integrated with hubspot so it was easy to call clients and then everything is revorded and transcribed.

Pros and Cons

Pros

Transcription
Recording
Ease of use

Cons

Interface
Integration

Return on Investment

Time savings
Better analytics
Better monitoring

Usability

Because I cant think of anything I have a complain with Dialpad Connect. It was reliable that when I would call my clients. No interference or connectivity issues. So that was great because you don’t want to cold call with inaccurate and unreliable connection. It was also really easy to use so that was great.

Key Insights

Do you think Dialpad Connect delivers good value for the price?

Yes

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

Yes

Would you buy Dialpad Connect again?

Yes

Likelihood to Recommend

I love how it was so easy to use. I didnt have to adjust. It was my first time using a dialer and it didnt take me a while to learn how to use it. And how to integrate it with hubspot. It was also easy to navigate and monitor my calls. Transcription was also good that it recorded everything for me.

Dialpad Connect Feature Ratings

Comments

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Easiest dialer available out there