Dailpad
August 24, 2021
Dailpad
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Contact Center
Dialpad is being used for customer service. I answer inbound calls and answer questions and assist patients with their carbon health accounts.
- Dialpad lets you know when you have missed calls.
- I love the fact that you can text the patients.
- Don't allow you to miss calls after a certain amount of rings. It should be transferred to the next agent in line.
- I enjoy using this app for being able to contact my patients.
Do you think Dialpad Contact Center delivers good value for the price?
Yes
Are you happy with Dialpad Contact Center's feature set?
Yes
Did Dialpad Contact Center live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Contact Center go as expected?
Yes
Would you buy Dialpad Contact Center again?
No