August 24, 2021
Score 10 out of 10
Overall Satisfaction with Dialpad Contact Center
Dialpad is being used for customer service. I answer inbound calls and answer questions and assist patients with their carbon health accounts.
- Dialpad lets you know when you have missed calls.
- I love the fact that you can text the patients.
- Don't allow you to miss calls after a certain amount of rings. It should be transferred to the next agent in line.
Do you think Dialpad Contact Center delivers good value for the price?
Are you happy with Dialpad Contact Center's feature set?
Did Dialpad Contact Center live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Contact Center go as expected?
Would you buy Dialpad Contact Center again?