Easy tool to access
February 09, 2023
Easy tool to access
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Contact Center
We use Dialpad for calling our clients and to integrate with any meetings. Also, it integrates with other tools like G Suite and Slack, so users can make and receive calls, send and receive messages, and join video meetings from one platform. Dialpad's mobile app allows users to make and receive calls, send and receive messages, and join video meetings on the go, using their mobile devices.
- User-friendly, with an intuitive interface and easy setup process.
- It helps businesses streamline their communication and collaboration processes
- Is it powered by AI, which route the calls to right agent
- Sometimes the analytics data on the Dialpad taking too long to load
- More ringtones
- Automated status availability for agents
More convenient to use
Do you think Dialpad Ai Contact Center delivers good value for the price?
Yes
Are you happy with Dialpad Ai Contact Center's feature set?
Yes
Did Dialpad Ai Contact Center live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Ai Contact Center go as expected?
I wasn't involved with the implementation phase
Would you buy Dialpad Ai Contact Center again?
Yes