Great Tool for Communicating via Phone and Text
March 11, 2021

Great Tool for Communicating via Phone and Text

Debra Dumas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dialpad Talk is used as a communication tool to support and assist families in the e-learning environment. I have found it to be a great tool for maintaining records of conversation via text and phone.
  • It is wonderful for making phone calls.
  • It sends an email when a voicemail message is left.
  • Some of our families respond quicker with text so it is diverse enough that it meets the needs of my clients.
  • For a new user, it is not intuitive.
  • I still struggle with navigating the software.
  • I wish that I could set times that the phone is on. For example, I just learned to press do not disturb, but if I forget it does not automatically come on for me.
  • Being able to schedule calls would be nice.
  • It has boost our level of customer service.
Microsoft Teams, but you cannot text using Teams.

Do you think Dialpad Ai Voice delivers good value for the price?


Are you happy with Dialpad Ai Voice's feature set?


Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Voice again?


[Dialpad Talk] is great for communicating with families.