Would highly recommend to anyone who is burned by other online phone services
May 19, 2021

Would highly recommend to anyone who is burned by other online phone services

MARK WOLFE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dialpad Talk

It is our sole source for outbound and inbound telephone service for our company as well as video chat and group chat. It us used among two offices and allows us to video chat with clients across the country. It takes care of my concern with large apps such as Zoom.
  • Quality of audio is superb
  • Ease of setup
  • Above average support
  • Maneuvering around to find simple functions is difficult
  • Adding video callers to an existing call
  • The access and need of uber conference was very difficult to get going
  • Functional dashboard with everything a mouse click away
  • Voice mail and messages history
  • EASY to transfer calls and they DON'T get disconnected in the process.
  • Much more economical than the branded apps - very cost effective
  • Very much worth the cost with such great quality
HORRIBLE HORRIBLE HORRIBLE. You need an inhouse IT department to manage Nextiva. HORRIBLE customer service, HORRIBLE quality in the audio and video service. HORRIBLE HORRIBLE HORRIBLE.

Do you think Dialpad Talk delivers good value for the price?

Yes

Are you happy with Dialpad Talk's feature set?

Yes

Did Dialpad Talk live up to sales and marketing promises?

Yes

Did implementation of Dialpad Talk go as expected?

Yes

Would you buy Dialpad Talk again?

Yes

Great for small businesses to get started and use ASAP. Not overly complicated to get off the ground shortly after signing up. Hands down simpler than most "branded" phone apps. Many great features in the starter package.