Dialpad Hype
August 25, 2021

Dialpad Hype

Nick C | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dialpad Talk

Dialpad [Talk] has been great for our company, makes it super easy for us to communicate anything to the entire team in just a matter of seconds, Dialpad [Talk] has helped us communicate with our customers in many ways, whether it be text messaging, or phone calls. It keeps all call information for familiar numbers, so we are able to check if our customers lie to us about trying to cancel previously, or trying to call and never getting a hold of a representative. I would recommend Dialpad [Talk] to any company who needs a simple way to communicate with everyone in a hurry.
  • Streamlined communication between employees
  • Keep records of phone calls, and voicemails
  • Mobile user friendly
  • Dialpad [Talk] fits all our needs
  • Group chat
  • Mobile app
  • Allows our Reps to respond in a timely manner
Only used Dialpad [Talk] since joining this company[.]

Do you think Dialpad Talk delivers good value for the price?

Yes

Are you happy with Dialpad Talk's feature set?

Yes

Did Dialpad Talk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Talk go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Talk again?

Yes

Dialpad [Talk] works perfectly for anyone in the customer service departments.