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Great experience with Dialpad [Talk]!
August 25, 2021

Great experience with Dialpad [Talk]!

Mallory Fuller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Our onboarding team uses Dialpad Talk to communicate directly with our employees to support them through the onboarding process and assist with any questions they have. We are able to call and message them according to employee preference.
  • Shows all communications (messages, calls, missed calls, voicemails) in one thread
  • Shows user phone number at the top of the page
  • Allows you to rename phone numbers for easy access
  • Message function
  • Strong connection and sound quality
  • I have not seen any data from before we started using Dialpad Talk
3CX connection was always extremely poor and would often end incoming calls before you could get a chance to answer. The layout was also not as clear as Dialpad Talk.

Do you think Dialpad Ai Voice delivers good value for the price?

Not sure

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Voice again?

Yes

I can use Dialpad [Talk] on my laptop or my phone and conduct all communications from both devices. Communications are well organized and easy to find.