Dialpad; better than using mobile phones!
November 02, 2021

Dialpad; better than using mobile phones!

Patrick Krawietz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dialpad Talk

Our team has been using Dialpad for over the last year. Production teams use it so they no longer have to use their personal mobile lines. Other departments also use Dialpad to be productive. Dialpad solves the problems of archiving data such as calls, texts, and faxes. It's an amazing system.
  • Allows user to text via their desk top computer
  • Allows user to make and receive calls via their desk top computer
  • Allows user to fax via their desk top computer
  • Archives all activity
  • I haven't come across any items that could be improved at present.
  • Use of network internet vs phone line
  • Can be accessed anywhere
  • I have no idea on ROI as I am not the one paying for it
  • As a user, I like using it and it is a great tool to to make me more productive.
I have not used or evaluated any other like Dialpad Talk products. Our business owners and leaders are the ones who research such tools. I am an end-user that enjoys using Dialpad.

Do you think Dialpad Talk delivers good value for the price?

Not sure

Are you happy with Dialpad Talk's feature set?

Yes

Did Dialpad Talk live up to sales and marketing promises?

Yes

Did implementation of Dialpad Talk go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Talk again?

Yes

Best suited for outgoing calls when the user does not want to use their personal mobile phone.