You wanted to know...
November 02, 2021
You wanted to know...
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
entire company uses Dialpad [Talk] now across the US. We can use the text feature that many clients prefer. Most clients call us on the go so it is a good feature that we can access text and are able to get a transcribed print out of the text or voice conversation. for legal standpoint it is a plus.
- text
- receive photos
- group conversations
- transfer calls
- I don't like that you must use headset wired to system
- I don't like that you do not hear if they hang up or not
- I do not like that the print out of conversation is in excel rather than text print
- text
- transfer
- since i don't handle that part i do not know.
I prefer communicator feature of desk phone and intergraded into data management to open client file.
Do you think Dialpad Ai Voice delivers good value for the price?
Not sure
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Ai Voice go as expected?
I wasn't involved with the implementation phase
Would you buy Dialpad Ai Voice again?
No