User-Friendly
November 02, 2021

User-Friendly

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Used by the entire organization. Unable to answer calls at times. Cannot hear the caller on the other end. Calls drop out of no where.

Pros

  • Stays connected
  • Clear calls
  • User friendly
  • Easy to transfer calls

Cons

  • Call clarity
  • Log of calls one has answered
  • no other suggestions
  • Transcript
  • Caller ID
  • Call recording
  • Positive no overwhelming calls
  • transcribed calls
  • negative calls sometimes drop
N/A

Do you think Dialpad Connect delivers good value for the price?

Not sure

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Connect again?

Yes

Dialpad is convenient and portable any one can use this app. It is user friendly works great while working remotely. I love the transcripts that each call has. It helps make my job more efficient because I can refer back to the conversation when needed. I have never worked with an like this before and its pretty awesome.

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